Talk:Deployment Guide/Service Repairs
I'm an XO owner, and I need a new keyboard, as my inquisitive two year old ripped the original. What is the spare part order process?
I'm happy to pay the suggested five dollars, and indeed pay for shipping, but the site is short on details.
Furthermore, I'm an expert in logistics, and I'm happy to volunteer some time to develop an aftermarket logistics strategy with you guys. I would start with some basic statistics on how many laptops are in the field, and the expected failure rate of parts. You can then consider the value of spare part inventory in local and central locations.