User:Adricnet/MetaRTTickets: Difference between revisions
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[[User:holt|holt]]'s and the [[Support_gang|SG]]'s top N<20 wishes for next G1G1 from {{RT|14244}} : |
[[User:holt|holt]]'s and the [[Support_gang|SG]]'s top N<20 wishes for next G1G1 from {{RT|14244}} : |
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# {{RT|14349|RT should show requestor's stalled & resolved tkts}} |
# <i>{{RT|14349|RT should show requestor's stalled & resolved tkts}}</i> |
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# <strike>{{RT|14350|From: help@laptop.org}}</strike>: '''Fixed''' |
# <strike>{{RT|14350|From: help@laptop.org}}</strike>: '''Fixed''' |
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# {{RT|14352|CC and BCC to username}}: mail out |
# <i>{{RT|14352|CC and BCC to username}}: mail out</i> |
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# {{RT|14353|CC and BCC off RT should work}}: mail out |
# {{RT|14353|CC and BCC off RT should work}}: mail out |
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# <strike>{{RT|14354|Intermittant slowdowns}}</strike>: Performance -> '''Upgrade''', '''Move''' |
# <strike>{{RT|14354|Intermittant slowdowns}}</strike>: Performance -> '''Upgrade''', '''Move''' |
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# {{RT|14355|Timed reminders}}: |
# {{RT|14355|Timed reminders}}: |
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# {{RT|14356|Metadata and workflow problems}}: some Upgrade, some Configuration |
# <i>{{RT|14356|Metadata (incl Categories!) and workflow problems (cleaner Default Views?)}}: some Upgrade, some Configuration</i> |
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# Linking tweaks: mail notify (and extra verification or undo): '''Configuration''', mail out |
# Linking tweaks: mail notify (and extra verification or undo): '''Configuration''', mail out |
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# Scrubbing data from inside tickets and attachments: '''Upgrade''' |
# Scrubbing data from inside tickets and attachments: '''Upgrade''' |
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# blocked and missing incoming emails: mail in |
# blocked and missing incoming emails: mail in |
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# {{RT|15643|Why did RT erroneously email the Requestor rather than the Owner}}: mail out, configuration? |
# {{RT|15643|Why did RT erroneously email the Requestor rather than the Owner}}: mail out, configuration? |
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# {{RT|16859|3.8 upgrade}}: '''Upgrade''', '''Move''' |
# <i>{{RT|16859|3.8 upgrade}}: '''Upgrade''', '''Move'''</i> |
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# <strike>Tickets in multiple Categories? (working) |
# <strike>Tickets in multiple Categories? (working)</strike> Separately: Multiple Queues -- still a difficult issue -- even if overlaps w/ 7 above: {{RT|14356}} |
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# Cleaner Default Views for beginners/all, including Category as a column? See 7. |
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Management priorities (from Kim): |
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# {{RT|19032|Weekly ticket statistics}} |
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Latest revision as of 02:46, 20 September 2008
as in, Tickets in RT about RT
holt's and the SG's top N<20 wishes for next G1G1 from RT #14244 :
- RT #14349 RT should show requestor's stalled & resolved tkts
RT #14350 From: help@laptop.org: Fixed- RT #14352 CC and BCC to username: mail out
- RT #14353 CC and BCC off RT should work: mail out
RT #14354 Intermittant slowdowns: Performance -> Upgrade, Move- RT #14355 Timed reminders:
- RT #14356 Metadata (incl Categories!) and workflow problems (cleaner Default Views?): some Upgrade, some Configuration
- Linking tweaks: mail notify (and extra verification or undo): Configuration, mail out
- Scrubbing data from inside tickets and attachments: Upgrade
- RT should notify ticket owner when someone makes a comment: Configuration, mail out
- Support product Tracking Database?: additional product,Upgrade
- eg RT #13768 ticket fails to fully display BUG: poss Upgrade
RT #15235 RT/solar disk fills up too often, causing serious RT loss of service: partial dupe of 5. RT 14354 Shared Server -> Upgrade, Move- blocked and missing incoming emails: mail in
- RT #15643 Why did RT erroneously email the Requestor rather than the Owner: mail out, configuration?
- RT #16859 3.8 upgrade: Upgrade, Move
Tickets in multiple Categories? (working)Separately: Multiple Queues -- still a difficult issue -- even if overlaps w/ 7 above: RT #14356- Cleaner Default Views for beginners/all, including Category as a column? See 7.
Management priorities (from Kim):
- RT #19032 Weekly ticket statistics