Using WRMS - for OLPCers: Difference between revisions

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m (Protected "Using WRMS - for OLPCers" ([edit=sysop] (indefinite) [move=sysop] (indefinite)))
 
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=Procedures=
=Procedures=

==Received my login details to WRMS, what do I do now?==

First -- login to the system! You will want to

* Change your password (for security reasons).
* '''Setup an email filter in your email account to handle messages from WRMS'''
* Add your contact details
* Looking at the 'Systems' list, click Requests to see the open requests for any given deployment.
* For more advanced reports, setup "saved searches" that show open WRs that are relevant to you. See 'Overview reports' in the [[Using WRMS page]] for more info.


== Setup a new deployment==
== Setup a new deployment==


* Create a '''New Organization''', with a new System, and an "Primary User" (will get 'OrgMgr' and 'Manage' roles automatically).
* Create a '''New Organization''', with a new System, and an "Primary User" (will get 'OrgMgr' and 'Manage' roles automatically).
** Use a 2-letter country code for the org and system codes ("abbrev"/"short name") if possible. For regional or small deployments, use 2-letter country code plus a region or org code.
** We use the same_ short name / abbrev for the Organization and the System. Use a 2-letter country code if possible. For regional or small deployments, use 2-letter country code plus a region or org code. (Example: ARLR for Argentina - La Rioja)
** Type: client
** Type: Client


Keep usernames to firstname.lastname if possible.
Keep usernames to firstname.lastname if possible.
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* Set the OLPC support staff members in the role of 'support' for that system
* Set the OLPC support staff members in the role of 'support' for that system


'''Create additional users for the deployment'''. You will have to email login details manually.
'''Create additional users for the deployment'''.
* Set the right Organization
* You will have to email login details manually.
* Set user-roles and system-roles as indicated below...


For managers:
For managers:
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Send the deployment team a welcome note with a link to [[Using WRMS]] :-)
Send the deployment team a welcome note with a link to [[Using WRMS]] :-)

==Setup a new OLPC user acct==

* 'New user'
* Set the right Organization
* For support staff...
** Set the role as 'Support'
** After saving the user record, the 'Systems' section appears at the bottom. Set 'support' for all the relevant systems.
* For dev staff...
** After saving the user record, the 'Systems' section appears at the bottom. Set 'allocatable' for all the relevant systems.
* For admin & mgmt staff...
** Set the role as 'Admin'

Latest revision as of 20:39, 25 June 2010

Summary

  • In rollout as of July 2010
  • Points of contact: Reuben Caron, Martin Langhoff

Procedures

Received my login details to WRMS, what do I do now?

First -- login to the system! You will want to

  • Change your password (for security reasons).
  • Setup an email filter in your email account to handle messages from WRMS
  • Add your contact details
  • Looking at the 'Systems' list, click Requests to see the open requests for any given deployment.
  • For more advanced reports, setup "saved searches" that show open WRs that are relevant to you. See 'Overview reports' in the Using WRMS page for more info.

Setup a new deployment

  • Create a New Organization, with a new System, and an "Primary User" (will get 'OrgMgr' and 'Manage' roles automatically).
    • We use the same_ short name / abbrev for the Organization and the System. Use a 2-letter country code if possible. For regional or small deployments, use 2-letter country code plus a region or org code. (Example: ARLR for Argentina - La Rioja)
    • Type: Client

Keep usernames to firstname.lastname if possible.

Assign the OLPC staff that will be assigned for new WRs:

  • Go to the System just created
  • Set the OLPC support staff members in the role of 'support' for that system

Create additional users for the deployment.

  • Set the right Organization
  • You will have to email login details manually.
  • Set user-roles and system-roles as indicated below...

For managers:

  • Under 'user role' mark 'OrgMgr' and 'Manage'
  • After saving the user record, the 'system' appears at the bottom of the form; set to 'coordinate'.

For non-managers:

  • Under 'user role' mark 'Request'
  • After saving the user record, the 'system' appears at the bottom of the form; set to 'Enter requests'.

Send the deployment team a welcome note with a link to Using WRMS :-)

Setup a new OLPC user acct

  • 'New user'
  • Set the right Organization
  • For support staff...
    • Set the role as 'Support'
    • After saving the user record, the 'Systems' section appears at the bottom. Set 'support' for all the relevant systems.
  • For dev staff...
    • After saving the user record, the 'Systems' section appears at the bottom. Set 'allocatable' for all the relevant systems.
  • For admin & mgmt staff...
    • Set the role as 'Admin'