OLPC DC Repair: Difference between revisions

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[[Image:Olpc_logo.jpg|center]]
[[Image:Olpc_logo.jpg|center]]
<center><span style="font-size:200%">DC Repair Center</span></center>
<center><span style="font-size:200%">DC Repair Center<br>rc-dcr (at) laptop (dot) org</span></center>
<!--<big><font color="red">The repair center is temporarilly closed. New requests will not be handled until it reopens.</font></big>-->
'''<big><font color="red">The repair center is temporarilly closed. New requests will not be handled until it reopens.</font></big>'''

== Introduction ==
== Introduction ==
OLPC DC Repair is a repair center run by <!--[http://www.obscure.org/ The Obscure Organization] if it decides to sponsor the program --> three students near Washington DC, later to be integrated into Arlington, VA's Career Center facility and programs.
OLPC DC Repair is a repair center run by <!--[http://www.obscure.org/ The Obscure Organization] if it decides to sponsor the program --> three students near Washington DC, later to be integrated into Arlington, VA's Career Center facility and programs. We usually operate via mail, although those in the Washington Metro Area are more than welcome to deliver their XOs in person. In addition to laptop repair, we also provide replacement chargers, batteries, and more.

We've been operating since mid-2008, and are continuing to provide services to the OLPC community.

=== Members ===
=== Members ===
The following are members of the repair center:
The following are members of the repair center:
* [[User:LFaraone|Luke Faraone]]
* [[User:LFaraone|Luke Faraone]]
* Matthew Gallagher
* Ian Smith


== Contact ==
== Contact ==


Please sent all inquires to '''rc-dcr (at) laptop (dot) org'''
Please sent all inquires to '''rc-dcr (at) laptop (dot) org'''

⚫
== News ==
* We're doing a brisk business in repair and parts sales!


== Prices ==
== Prices ==
Line 27: Line 26:


In addition, the following services can be provided:
In addition, the following services can be provided:
* [[Fix Clock|Fix bad motherboard batteries]] and the bricking that occurs because of it. - $10
* [[Fix Clock|Fix bad motherboard batteries]] and the bricking that occurs because of it. - $18
* Upgrading to the software build of your choice (656, 703, and the joyride builds) (may cause loss of data) - $5
* Upgrading to the software build of your choice (656, 703, and the joyride builds) (may cause loss of data) - $15
* Replacing the backplate of your XO to the colors of your choice - $5
* Replacing the backplate of your XO to the colors of your choice - $15

If any of the above three are purchased in conjunction with another service, the price is less by 10USD.


Shipping/handling not included.
Shipping/handling not included.


Shipping estimates:
Shipping estimates:
* In the past, one way shipping for items under 20 USD (including insurance) through the lower 48 states has been 6.45, but it varies depending on the weight of the package.
* Return shipping is 10USD to the lower 48 states, USPS insurance is an additional 3USD.
* International shipping varies, but typically is around 20USD.


== Stock ==
== Repair process ==


For reference, here is our repair cycle, from start to finish:
⚫
We have an [[Serial adapters|OLPC Serial Adapter]] and can thus [[Fix Clock|fix D6 brickings]].
# Donor (that's you!) sends an email to the address listed above
# We'll reply within 2 days with a tentative diagnosis and shipping details
# Donor mails XO, optional components, check, and [http://dev.laptop.org/~ffm/dcr/legal.pdf a signed terms of service] to the address mentioned in the mail
# We'll send an email when we process your laptop from the incoming mail queue. This may be 1 to 3 business days after your packages delivery.
# We'll send a followup email when we return your laptop.


If after a few days you don't hear back from us, feel free to email us again.
We received the following on [[2008-06-19]]:


⚫
== Stock ==
* 2 [[M stock]] machines
* 8 [[D stock]] machines


⚫
We have an [[Serial adapters|OLPC Serial Adapter]] and can thus [[Fix Clock|fix D6 brickings]].
=== System Survey ===
{| border="1" cellpadding="2"
|-
! UnID
! Serial
! Issue
! Resolution
|-
| aa
| CSN748001E5
| Greyed out screen
| None
|-
| ab
| CSN747033E7
| Sticky keys
| None
|-
| da
| CSN74801666
| Battery loose
| Clock set and glued
|-
| db
| CSN747016A5
| Battery loose
| Clock set and glued
|-
| dc
| CSN7470121A
| Battery loose
| Clock set and glued
|-
| dd
| CSN74801CBF
| Battery loose
| Clock set and glued
|-
| de
| CSN74701AC0
| Battery loose
| Clock set and glued
|-
| df
| CSN74801E13
| Battery loose
| Clock set and glued
|-
| dg
|
| Clock unset
| Clock set and glued
|-
| dh
| CSN74901C04
| Clock unset
| Clock set and glued
|}


==== Key ====
A == Mash<br>
D == Dead

DOA == Reported as Dead-On-Arrival


A full inventory is under-way, but we currently have 15 full sets of XO parts.


[[Category: Repair]]
[[Category: Repair]]

Latest revision as of 04:58, 30 October 2011

Olpc logo.jpg
DC Repair Center
rc-dcr (at) laptop (dot) org

The repair center is temporarilly closed. New requests will not be handled until it reopens.

Introduction

OLPC DC Repair is a repair center run by three students near Washington DC, later to be integrated into Arlington, VA's Career Center facility and programs. We usually operate via mail, although those in the Washington Metro Area are more than welcome to deliver their XOs in person. In addition to laptop repair, we also provide replacement chargers, batteries, and more.

We've been operating since mid-2008, and are continuing to provide services to the OLPC community.

Members

The following are members of the repair center:

Contact

Please sent all inquires to rc-dcr (at) laptop (dot) org

Prices

We follow the pricing recommended by OLPC, it is as follows:

  • For a tested screen: $80
  • Battery: $25
  • ALPS Touchpad: $20
  • Keyboard: $18
  • Power adapter: $15

In addition, the following services can be provided:

  • Fix bad motherboard batteries and the bricking that occurs because of it. - $18
  • Upgrading to the software build of your choice (656, 703, and the joyride builds) (may cause loss of data) - $15
  • Replacing the backplate of your XO to the colors of your choice - $15

If any of the above three are purchased in conjunction with another service, the price is less by 10USD.

Shipping/handling not included.

Shipping estimates:

  • Return shipping is 10USD to the lower 48 states, USPS insurance is an additional 3USD.
  • International shipping varies, but typically is around 20USD.

Repair process

For reference, here is our repair cycle, from start to finish:

  1. Donor (that's you!) sends an email to the address listed above
  2. We'll reply within 2 days with a tentative diagnosis and shipping details
  3. Donor mails XO, optional components, check, and a signed terms of service to the address mentioned in the mail
  4. We'll send an email when we process your laptop from the incoming mail queue. This may be 1 to 3 business days after your packages delivery.
  5. We'll send a followup email when we return your laptop.

If after a few days you don't hear back from us, feel free to email us again.

Stock

We have an OLPC Serial Adapter and can thus fix D6 brickings.

A full inventory is under-way, but we currently have 15 full sets of XO parts.

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