OLPC az Repair: Difference between revisions
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We are a group of volunteers who get together once we have a handful of XO laptops to repair. Many volunteers are students from Mesa Community College. We do not charge for repairs, just include a pre-paid mailing label and any needed parts. |
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If you’re looking for the best XO laptop and Server computer repair service in the valley, then we are right for you. Our highly trained and skilled technicians have significant expertise in troubleshooting and repairing hardware and software. In addition to our excellent service, we offer the highest quality PC repair guaranteed in Arizona. Call and see for yourself what makes us different from our competitors. You'll be glad you did. |
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Rebecca Stanke |
Rebecca Stanke |
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rebecca@ |
rebecca@compusav.net |
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480-227-0246 |
480-227-0246 |
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www.compusav.net |
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We follow the pricing recommended by OLPC, it is as follows: |
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For a tested screen: $80 |
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Battery: $25 |
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ALPS Touchpad: $20 |
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Keyboard: $18 |
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Power adapter: $15 |
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In addition, the following services can be provided: |
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Fix bad motherboard batteries and the bricking that occurs because of it. - $15 |
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Upgrading to the software build of your choice (656, 703, and the joyride builds) (may cause loss of data) - $15 |
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Replacing the backplate of your XO to the colors of your choice - $15 |
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If any of the above three are purchased in conjunction with another service, the price is less by 10USD. |
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Shipping/handling not included. |
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Return shipping is 10USD to the lower 48 states, USPS insurance is an additional 3USD. |
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International shipping varies, but typically is around 20USD. |
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[[edit]] Repair process |
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For reference, here is our repair cycle, from start to finish: |
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We do not charge for repairs. If you need a part replaced, please send the part. We do not purchase parts for repairs. Turn-around is dependent upon how many laptops we have to repair. We have a team of volunteers who get together once we have about 20 laptops to repair, then we get-er-done and ship the laptop back. You must include a prepaid shipping label. DO NOT SEND STAMPS! - the postoffice will not accept a box with stamps. Send to Rebecca Stanke 626 S. Revolta Circle, Mesa Az 85208 |
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Donor (that's you!) sends an email to the address listed above |
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We'll reply within 2 days with a tentative diagnosis and shipping details |
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Donor mails XO, optional components, check, and a signed terms of service to the address mentioned in the mail |
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We'll send an email when we process your laptop from the incoming mail queue. This may be 1 to 3 business days after your packages delivery. |
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We'll send a followup email when we return your laptop. |
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Return shipping is your responsibility, please prepay and include the return shipping label |
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Below are the links to U.S. Priority Mail and UPS |
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[https://www.prioritymail.com/ U.S.Priority Shipping] |
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[https://www.ups.com/myups/login?returnto=https%3a//www.ups.com/uis/create%3floc%3den_US%26WT.svl%3dPNRO_L1&reasonCode=-1&appid=UIS UPS Shipping] |
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If you have unused or broken XO laptops, please consider donating them to OLPC |
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== Whats in Stock == |
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Latest revision as of 18:08, 2 June 2012
We are a group of volunteers who get together once we have a handful of XO laptops to repair. Many volunteers are students from Mesa Community College. We do not charge for repairs, just include a pre-paid mailing label and any needed parts.
Our contact information is
Rebecca Stanke
rebecca@compusav.net
480-227-0246
we are located in Mesa Az
www.compusav.net
Prices:
We do not charge for repairs. If you need a part replaced, please send the part. We do not purchase parts for repairs. Turn-around is dependent upon how many laptops we have to repair. We have a team of volunteers who get together once we have about 20 laptops to repair, then we get-er-done and ship the laptop back. You must include a prepaid shipping label. DO NOT SEND STAMPS! - the postoffice will not accept a box with stamps. Send to Rebecca Stanke 626 S. Revolta Circle, Mesa Az 85208
Shipping estimates:
Return shipping is your responsibility, please prepay and include the return shipping label
Below are the links to U.S. Priority Mail and UPS
U.S.Priority Shipping
UPS Shipping
If you have unused or broken XO laptops, please consider donating them to OLPC