User:Ixo/Support-Gang: Difference between revisions
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IainDavidson (talk | contribs) (Started new page for support-gang indeas) |
IainDavidson (talk | contribs) m (added requestor delay limits.) |
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== Projects == |
== Projects == |
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* Help queue, category items |
* Help queue, category items |
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* close older items: (> 72 hours / 3 days) |
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Ticket has gone more than 3 days without response from requester. |
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Resolved until next requester email. |
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* Volunteer information/contact page |
* Volunteer information/contact page |
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Revision as of 12:15, 12 January 2008
Projects
- Help queue, category items
- close older items: (> 72 hours / 3 days)
Ticket has gone more than 3 days without response from requester. Resolved until next requester email.
- Volunteer information/contact page
Category Review
These are the RT categories for the Help queue
- DOA
- GettingStarted Questions
- Connectivity
- Connectivity - recommend return
- Activities won't load
- Activity Questions
- Flash - Web Games
- T-Mobile
- Touchpad issues
- Touchpad - recommend return
- X reboots
- X reboots - recommend return
- Other Products (HW)
- Other Products (SW)
- Hardware return
- Keyboard Issue
- Non-Warranty Repairs
- Other
- Other - return
- Donor Services
- Suggestions