T-Mobile: Difference between revisions

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== Overview ==
== Overview ==


<b>The T-Mobile promotion activation period is now over. This offer expired on June 30th, 2008.
Give1Get1 donors can activate their T-Mobile offer here: http://laptopgiving.org/pin


Thank you for participating! Info below for archival purposes only.</b>
You'll need the reference number and email address you originally used to place your Give1Get1 order. (The reference number is marked "PO:" on the FedEx shipping label that came on the box of your XO laptop. If you have not received it yet, please wait until it arrives.)


You'll need both your 10-digit reference number and the email address you originally used to place your Give1Get1 order. This 10-digit reference number is marked "PO:" on the FedEx shipping label that came on the box of your XO laptop. Send all your order details to: HELP @ LAPTOP . ORG (include your daytime & evening phone numbers!)
The reference number is not valid in cross referencing to a T-Mobile pin until the XO is confirmed as received, and there may be a delay between the time you receive your XO and when your reference PIN is activated.


Once you have your T-Mobile PIN, go to http://hotspot.t-mobile.com/give1get1
Once you have your T-Mobile PIN, go to: http://hotspot.t-mobile.com/give1get1
to sign up for a username and password for T-Mobile, which must be activated by June 30, 2008.
to sign up for a username and password for T-Mobile.

If you are still having problems, send email to: "help AT laptop.org"
Recognize that response time may vary, and there is no assurance that the clock is not already 'running' against the one-year subscription, regardless of when the reference number is actually activated. Phone support and service from OLPC is minimal, especially around this subject.


Note: T-Mobile does not provide access in your home; instead you need to go to (or be near) a business with a [http://hotspot.t-mobile.com/ T-Mobile hotspot]!
Note: T-Mobile does not provide access in your home; instead you need to go to (or be near) a business with a [http://hotspot.t-mobile.com/ T-Mobile hotspot]!

If you are still having problems, send your order details to: HELP @ LAPTOP . ORG (include your daytime & evening phone numbers!)

Latest revision as of 00:36, 3 September 2008

This page is part of the XO Support FAQ.     Support Index | Print This Page
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Overview

The T-Mobile promotion activation period is now over. This offer expired on June 30th, 2008.

Thank you for participating! Info below for archival purposes only.

You'll need both your 10-digit reference number and the email address you originally used to place your Give1Get1 order. This 10-digit reference number is marked "PO:" on the FedEx shipping label that came on the box of your XO laptop. Send all your order details to: HELP @ LAPTOP . ORG (include your daytime & evening phone numbers!)

Once you have your T-Mobile PIN, go to: http://hotspot.t-mobile.com/give1get1 to sign up for a username and password for T-Mobile.

Note: T-Mobile does not provide access in your home; instead you need to go to (or be near) a business with a T-Mobile hotspot!

If you are still having problems, send your order details to: HELP @ LAPTOP . ORG (include your daytime & evening phone numbers!)