User:Adricnet/MetaRTTickets: Difference between revisions
Jump to navigation
Jump to search
(triage in progress) |
No edit summary |
||
| (11 intermediate revisions by 2 users not shown) | |||
| Line 2: | Line 2: | ||
[[User:holt|holt]]'s and the [[Support_gang|SG]]'s top N<20 wishes for next G1G1 from {{RT|14244}} : |
[[User:holt|holt]]'s and the [[Support_gang|SG]]'s top N<20 wishes for next G1G1 from {{RT|14244}} : |
||
# {{RT|14349|RT should show requestor's stalled & resolved tkts}} |
# <i>{{RT|14349|RT should show requestor's stalled & resolved tkts}}</i> |
||
# <strike>{{RT|14350|From: help@laptop.org}}</strike> '''Fixed''' |
# <strike>{{RT|14350|From: help@laptop.org}}</strike>: '''Fixed''' |
||
# {{RT|14352|CC and BCC to username}} |
# <i>{{RT|14352|CC and BCC to username}}: mail out</i> |
||
# {{RT|14353|CC and BCC off RT should work}} |
# {{RT|14353|CC and BCC off RT should work}}: mail out |
||
# {{RT|14354|Intermittant slowdowns}} Performance -> '''Upgrade''', '''Move''' |
# <strike>{{RT|14354|Intermittant slowdowns}}</strike>: Performance -> '''Upgrade''', '''Move''' |
||
# {{RT|14355|Timed reminders}} |
# {{RT|14355|Timed reminders}}: |
||
# {{RT|14356|Metadata and workflow problems}} |
# <i>{{RT|14356|Metadata (incl Categories!) and workflow problems (cleaner Default Views?)}}: some Upgrade, some Configuration</i> |
||
# Linking tweaks: mail notify and extra verification or undo |
# Linking tweaks: mail notify (and extra verification or undo): '''Configuration''', mail out |
||
# Scrubbing data from inside tickets and attachments '''Upgrade''' |
# Scrubbing data from inside tickets and attachments: '''Upgrade''' |
||
# RT should notify ticket owner when someone makes a comment |
# RT should notify ticket owner when someone makes a comment: '''Configuration''', mail out |
||
# Support product Tracking Database? additional product,'''Upgrade''' |
# Support product Tracking Database?: additional product,'''Upgrade''' |
||
# eg {{RT|13768|}} ticket fails to fully display BUG poss Upgrade |
# eg {{RT|13768|}} ticket fails to fully display BUG: poss Upgrade |
||
# {{RT|15235|RT/solar disk fills up too often, causing serious RT loss of service}} Shared Server -> '''Upgrade''', '''Move''' |
# <strike>{{RT|15235|RT/solar disk fills up too often, causing serious RT loss of service}}</strike>: partial dupe of 5. RT 14354 Shared Server -> '''Upgrade''', '''Move''' |
||
# blocked and missing incoming emails |
# blocked and missing incoming emails: mail in |
||
# {{RT|15643|Why did RT erroneously email the Requestor rather than the Owner}} |
# {{RT|15643|Why did RT erroneously email the Requestor rather than the Owner}}: mail out, configuration? |
||
# {{RT|16859|3.8 upgrade}} '''Upgrade''', '''Move''' |
# <i>{{RT|16859|3.8 upgrade}}: '''Upgrade''', '''Move'''</i> |
||
# Tickets in multiple Categories? (working) |
# <strike>Tickets in multiple Categories? (working)</strike> Separately: Multiple Queues -- still a difficult issue -- even if overlaps w/ 7 above: {{RT|14356}} |
||
# Cleaner Default Views for beginners/all, including Category as a column? See 7. |
|||
Management priorities (from Kim): |
|||
# {{RT|19032|Weekly ticket statistics}} |
|||
Latest revision as of 02:46, 20 September 2008
as in, Tickets in RT about RT
holt's and the SG's top N<20 wishes for next G1G1 from RT #14244 :
- RT #14349 RT should show requestor's stalled & resolved tkts
RT #14350 From: help@laptop.org: Fixed- RT #14352 CC and BCC to username: mail out
- RT #14353 CC and BCC off RT should work: mail out
RT #14354 Intermittant slowdowns: Performance -> Upgrade, Move- RT #14355 Timed reminders:
- RT #14356 Metadata (incl Categories!) and workflow problems (cleaner Default Views?): some Upgrade, some Configuration
- Linking tweaks: mail notify (and extra verification or undo): Configuration, mail out
- Scrubbing data from inside tickets and attachments: Upgrade
- RT should notify ticket owner when someone makes a comment: Configuration, mail out
- Support product Tracking Database?: additional product,Upgrade
- eg RT #13768 ticket fails to fully display BUG: poss Upgrade
RT #15235 RT/solar disk fills up too often, causing serious RT loss of service: partial dupe of 5. RT 14354 Shared Server -> Upgrade, Move- blocked and missing incoming emails: mail in
- RT #15643 Why did RT erroneously email the Requestor rather than the Owner: mail out, configuration?
- RT #16859 3.8 upgrade: Upgrade, Move
Tickets in multiple Categories? (working)Separately: Multiple Queues -- still a difficult issue -- even if overlaps w/ 7 above: RT #14356- Cleaner Default Views for beginners/all, including Category as a column? See 7.
Management priorities (from Kim):
- RT #19032 Weekly ticket statistics