XO-1/Touchpad/Issues: Difference between revisions

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m (moved Three known touchpad issues to XO-1/Touchpad/Issues: so many models these days, but this page applies only to one.)
 
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<noinclude>[[Category:Touchpad]]</noinclude>
{{G1G1 Support FAQ}}
{{G1G1 Support FAQ}}
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Note: This information is relevant for early production XO-1 units with ALPS touchpads, identified as "CL1" during early boot.
Occasionally, a laptop's touchpad will behave abnormally. This behavior includes the pointer jumping to a corner of the screen, or moving wildly. On current software (release 8.2 or better, standard on late 2008 G1G1 machines), the touchpad will be automatically recalibrated when this happens. You should hold your fingers away from the touchpad when this happens.

Occasionally, a laptop's touchpad will behave abnormally. This behavior includes the pointer jumping to a corner of the screen, or moving wildly. On current software ([[Release notes|release 8.2 or better]], [[USB upgrade|consider upgrading!]]), the touchpad will be automatically recalibrated when this happens. You should hold your fingers away from the touchpad when this happens. [[Touchpad_driver_changes|Later Touchpad driver changes]] further reduce this problem.


A recalibration of the touchpad can be manually invoked using the [[Recalibrating Touchpad|"four-finger salute"]] (Escape + Frame + Right Arrow + Fn, with Fn pressed last). Work-arounds in extreme cases include using a common USB mouse with the laptop.
A recalibration of the touchpad can be manually invoked using the [[Recalibrating Touchpad|"four-finger salute"]] (Escape + Frame + Right Arrow + Fn, with Fn pressed last). Work-arounds in extreme cases include using a common USB mouse with the laptop.

=If using older software=
Using older (pre-2008 G1G1) software/hardware, there were three known touchpad issues:

== The pointer jumps to the bottom-right corner of the screen ==
This can happen right after you touch the touchpad. Rebooting often helps (see <trac>2804</trac>).

The [[Recalibrating Touchpad|four-finger salute]] (Escape + Frame + Right Arrow + Fn, with Fn pressed last) usually fixes this.

==The pointer moves around by itself==
Instead of reliably following your finger, the pointer can move around on its own, sometimes when a hand is close to it. The [[Recalibrating Touchpad|four-finger salute]] (Escape + Frame + Right Arrow + Fn, with Fn pressed last) usually fixes this. Automatic recalibration on reboot may also fix the problem.

== Mouse moves mostly vertically ==
If the touchpad works fine vertically but doesn't function horizontally ([http://dev.laptop.org/ticket/5575 ticket 5575]), it is likely due to damaged touchpad wiring. This was corrected and is very rarely seen in recently produced laptops.

Latest revision as of 04:50, 3 February 2012

This page is part of the XO Support FAQ.     Support Index | Print This Page
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Note: This information is relevant for early production XO-1 units with ALPS touchpads, identified as "CL1" during early boot.

Occasionally, a laptop's touchpad will behave abnormally. This behavior includes the pointer jumping to a corner of the screen, or moving wildly. On current software (release 8.2 or better, consider upgrading!), the touchpad will be automatically recalibrated when this happens. You should hold your fingers away from the touchpad when this happens. Later Touchpad driver changes further reduce this problem.

A recalibration of the touchpad can be manually invoked using the "four-finger salute" (Escape + Frame + Right Arrow + Fn, with Fn pressed last). Work-arounds in extreme cases include using a common USB mouse with the laptop.