OLPC CA-MB Repair: Difference between revisions

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[[Image:Olpc_logo.jpg|center]]
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The following are members of the repair center:
The following are members of the repair center:
* [[User:Jgunkel|John Gunkel]]
* [[User:Jgunkel|John Gunkel]]



== Contact ==
== Contact ==


Please sent all inquires to '''xorepairs (at) boing (dot) ca'''
Please sent all inquires to '''xorepairs (at) boing (dot) ca'''



== Prices ==
== Prices ==
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In addition, the following services can be provided:
In addition, the following services can be provided:
* [[Fix Clock|Fix bad motherboard batteries]] and the bricking that occurs because of it. - $__
* [[Fix Clock|Fix bad motherboard batteries]] and the bricking that occurs because of it. - $__
* Upgrading to the software build of your choice (656, 703, and the joyride builds) (may cause loss of data) - $__
* Upgrade to the software build of your choice (703, 852, etc.) (This may cause loss of data) - $__
* Replacing the backplate of your XO to the colors of your choice - $__
* Replacing the backplate of your XO to the colours of your choice (Depending on availability) - $__


If any of the above three are purchased in conjunction with another service, the price is less by 10CAD.
If any of the above three are purchased in conjunction with another service, your price is reduced by 10CAD.


Shipping/handling not included.
Shipping/handling not included.
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* Return shipping is under $18CAD to most urban centers, Canada Post insurance is an additional $3CAD.
* Return shipping is under $18CAD to most urban centers, Canada Post insurance is an additional $3CAD.
* International shipping varies.
* International shipping varies.



== Repair process ==
== Repair process ==


For reference, here is our repair cycle, from start to finish:
For reference, here is our repair cycle, from start to finish:
# Donor (that's you!) sends an email to the address listed above - if you have previously contacted help@laptop.org about the issue, please include your ticket number
# Donor (that's you!) sends an email to the address listed above - if you have previously contacted {{help@laptop.org}} about the issue, please include your ticket number
# We'll reply within 2 days with a tentative diagnosis and shipping details
# We'll reply within 2 days with a tentative diagnosis and shipping details
# Donor mails XO, optional components, check, and a signed terms of service to the address mentioned in the mail
# Donor mails XO, optional components, cheque, and a signed terms of service to the address mentioned in the mail
# We'll send an email when we process your laptop from the incoming mail queue. This may be 1 to 3 business days after your packages delivery.
# We'll send an email when we process your laptop from the incoming mail queue. This may be 1 to 3 business days after your packages delivery.
# We'll send a followup email when we return your laptop.
# We'll send a followup email when we return your laptop.



== Stock ==
== Stock ==


We have an [[Serial adapters|OLPC Serial Adapter]] and can thus [[Fix Clock|fix D6 brickings]].
We have an [[Serial adapters|OLPC Serial Adapter]] and can [[Fix Clock|fix D6 brickings]].


We currently have 2 full sets of XO parts.
We currently have 2 full sets of XO-1 parts.


[[Category: Repair]]
[[Category: Repair]]

Latest revision as of 04:37, 6 August 2013

The contents of this page are considered outdated and some of the information may be stale. Please use information here with caution, or update it.
Olpc logo.jpg
MB, Canada Repair Center
xorepairs (at) boing (dot) ca

This repair center is still being set up. Thank you for your patience.

Introduction

This repair center is operated by a support gang volunteer out of Winnipeg, MB, Canada.


Members

The following are members of the repair center:


Contact

Please sent all inquires to xorepairs (at) boing (dot) ca


Prices

We follow the pricing recommended by OLPC, converted to Canadian Dollars. It is as follows:

  • For a tested screen: $__
  • Battery: $__
  • ALPS Touchpad: $__
  • Keyboard: $__
  • Power adapter: $__

In addition, the following services can be provided:

  • Fix bad motherboard batteries and the bricking that occurs because of it. - $__
  • Upgrade to the software build of your choice (703, 852, etc.) (This may cause loss of data) - $__
  • Replacing the backplate of your XO to the colours of your choice (Depending on availability) - $__

If any of the above three are purchased in conjunction with another service, your price is reduced by 10CAD.

Shipping/handling not included.

Shipping estimates:

  • Return shipping is under $18CAD to most urban centers, Canada Post insurance is an additional $3CAD.
  • International shipping varies.


Repair process

For reference, here is our repair cycle, from start to finish:

  1. Donor (that's you!) sends an email to the address listed above - if you have previously contacted help@laptop.org (our OLPC technical staff) about the issue, please include your ticket number
  2. We'll reply within 2 days with a tentative diagnosis and shipping details
  3. Donor mails XO, optional components, cheque, and a signed terms of service to the address mentioned in the mail
  4. We'll send an email when we process your laptop from the incoming mail queue. This may be 1 to 3 business days after your packages delivery.
  5. We'll send a followup email when we return your laptop.


Stock

We have an OLPC Serial Adapter and can fix D6 brickings.

We currently have 2 full sets of XO-1 parts.

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