NewSupportInfo: Difference between revisions

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** Figure out the version of OS and OFW
** Figure out the version of OS and OFW
** Figure out how to upgrade: [[Autoreinstallation]]
** Figure out how to upgrade: [[Autoreinstallation]]
** Browse through 'Getting Started Pages' in 'support' on the main wiki
** Use the 1 hour smoke test on latest build to get started, [[Test_Group_Release_Notes]]
** Information on activation and developer keys can be found here: [[Test_Config_Notes#Activation_and_Developer_Keys]]

Latest revision as of 21:11, 28 November 2007

Information for getting started as a new employee at OLPC:

  • Get an account on the wiki: wiki.laptop.org
    • Bookmark various interesting URLs on the wiki (Support, Test, Test config notes)
    • Browse through the wiki
  • Get an account on Trac: dev.laptop.org
    • Bookmark url for easy access
    • Browse through Trac to create some queries of interest: find all trac items related to returns or field problems
    • Click on 'Roadmap' on the left hand nav bar to see the feature roadmap
  • Take a look at our current support database, Surfboard: tracker.laptop.org
    • Add new returns into the database
  • Get an account on 'team wiki': laptop.org/teamwiki
    • Send email to kim with your username on teamwiki, to get access to the site
    • Explore team and tech wiki
  • Make sure you can log onto Internal wiki [1]
  • Sign up for various mailing lists: lists.laptop.org
    • Devel, Community-news, community-support, eco (engineering change orders), sugar, testing are some possibilities
  • Get on IRC: irc.freenode.net
    • olpc, olpc-meeting, olpc-qa, sugar, olpc-devel (irc.oftc.net)
  • Start up an XO and begin exploring