Repair: Difference between revisions

From OLPC
Jump to navigation Jump to search
(Moved G1G1 support (please label it as such!) into the support section.)
Line 1: Line 1:
{{OLPC}}
{{OLPC}}
__NOTOC__
__NOTOC__

⚫
For a full menu of in-warranty and post-warranty Support options, please check our [[Support| Main Support Page]].

<!-- -------beginning of top box row----- -->
<!-- -------beginning of top box row----- -->
{|style="border-spacing:8px;margin:0px -8px"
{|style="border-spacing:8px;margin:0px -8px"
Line 12: Line 9:
|-
|-
|style="color:#000"|
|style="color:#000"|
If you have a broken XO and need to figure out what the problem is, start here.
If you have a broken XO laptop and need to figure out what the problem is, start here.


* If your laptop won't get to the point where [[Sugar]] boots, or if you think the problem is with the physical machine rather than the software, see [[Hardware diagnosis]].
* If your laptop doesn't provide you with the [[Sugar]] interface, or if you think the problem is with the physical machine rather than the software, you are looking for [[XO Troubleshooting Guide]] (Hardware Problem Diagnosis).
* If the problem occurs when [[Sugar]] or an [[Activity]] is running, or you think the problem is in software, see [[Startup Diagnosis]], [[Wifi Troubleshooting Guide]], and [[XO Troubleshooting Guide]].
* If the problem occurs when [[Sugar]] or an [[Activity]] is running, or you think the problem is in software, see [[Startup Diagnosis]], [[Wifi Troubleshooting Guide]]. You might also want to check the [[XO Troubleshooting Guide]].
|-
|-
|}
|}
Line 29: Line 26:
|-
|-
|style="color:#000"|
|style="color:#000"|
⚫
Give1Get1 owners can find in-warranty and post-warranty support options on the [[Support|Give1Get1 Support Page]].

A number of volunteer-run support efforts are available.
A number of volunteer-run support efforts are available.


Line 55: Line 54:


* Learn more about community [[Repair centers]] and how they operate.
* Learn more about community [[Repair centers]] and how they operate.
* [[Commercial Repair Centers]]
* Find a community repair center near you using the [[Directory of repair centers]]. Some repair centers will also allow you to mail your laptop to them.
* Find a community repair center near you using the [[Directory of repair centers]]. Some repair centers will also allow you to mail your laptop to them.
* If you want to start a repair center of your own, see the [[How to start a repair center]] guide.
* If you want to start a repair center of your own, see the [[How to start a repair center]] guide.
Line 74: Line 74:


If you need spare parts to replace broken parts in your XO, see [[Spare parts]] for the current progress in making these parts available to the community.
If you need spare parts to replace broken parts in your XO, see [[Spare parts]] for the current progress in making these parts available to the community.

⚫
A [[Repair Parts]] list is under development for Do It Yourself repairs. Help us find sources and alternatives!



|-
|-
Line 79: Line 82:
|}
|}
<!-- -------End of second box row----- -->
<!-- -------End of second box row----- -->

⚫
[[category:Community Repair]]
⚫
[[category:Hardware]]
⚫
[[category:Repair]]



==Commercial Repair Options==
==Commercial Repair Options==
Line 90: Line 88:


*[http://www.rmslogistics.com/ RMS Logistics Out of Warranty Repair Center] Post 30 Day Product Repair & Support [PROPOSED]
*[http://www.rmslogistics.com/ RMS Logistics Out of Warranty Repair Center] Post 30 Day Product Repair & Support [PROPOSED]

==Parts List==

⚫
A [[Repair Parts]] list is under development for Do It Yourself repairs. Help us find sources and alternatives!


==Resources==
==Resources==
Line 100: Line 94:
* [[/meeting minutes]] from discussions on repairs.
* [[/meeting minutes]] from discussions on repairs.


⚫
[[category:Community Repair]]
[[Category:Repairs]]
⚫
[[category:Hardware]]
⚫
[[category:Repair]]

Revision as of 02:39, 11 June 2008

  This page is monitored by the OLPC team.

Diagnosis

If you have a broken XO laptop and need to figure out what the problem is, start here.


Support

Give1Get1 owners can find in-warranty and post-warranty support options on the Give1Get1 Support Page.

A number of volunteer-run support efforts are available.

Give1Get1 Repair Centers

Do you want to find a community repair center near you with tools and volunteers dedicated to fixing XOs? Do you want to send your laptop to a repair center for fixing? Do you want to start a repair center of your own?

If you received your laptop through your school, your school will usually have a different repair system in place. Use it!


Disassembly and Spare parts

If you know what part is broken and just need to learn how to take your XO apart to get to it, check out the excellent Disassembly tutorials.

The most commonly done and easiest disassembly-based repairs can be found in Simple repairs.

If you need spare parts to replace broken parts in your XO, see Spare parts for the current progress in making these parts available to the community.

A Repair Parts list is under development for Do It Yourself repairs. Help us find sources and alternatives!


Commercial Repair Options

For folks who just can't wait and don't have a way of fixing things community-style, some suggestions are below. Note that this list (and indeed, this entire wiki page) is a community generated resource with suggestions, and inclusion of businesses on this list does not mean that they are partnered with, endorsed by, or otherwise have any kind of relationship with OLPC.

Resources

Retrieved from "http://wiki.laptop.org/mediawiki/index.php?title=Repair&oldid=137404"