XO Troubleshooting Guide: Difference between revisions

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==[[XO_Troubleshooting_Battery|Power and Battery problems]]==
==[[XO_Troubleshooting_Battery|Power and Battery problems]]==
If you are having problems such as:
See the [[XO_Troubleshooting_Battery|Power and Battery diagnosis section]] if you are having problems such as:
* the battery is not charging
* the battery is not charging
* the battery is suddenly loosing charge
* the battery is suddenly loosing charge
* the laptop won't run from a power adapter
* the power adapter isn't working
See the [[XO_Troubleshooting_Battery|Power and Battery diagnosis section]]


==[[XO_Troubleshooting_AV|Audio and Camera problems]]==
==[[XO_Troubleshooting_AV|Audio and Camera problems]]==

Revision as of 05:40, 16 June 2008

  This page is monitored by the OLPC team.

This is a troubleshooting guide for the XO laptop. It is geared toward troubleshooting production units running firmware version Q2D03 or greater.

Still very much a work in progress!! Feel free to add

Start Here

Problems powering on

If you are having problems turning on your XO, see Troubleshooting Power On.

Display problems

If you are having problems with the display on an XO laptop, see the Display diagnosis section.

Power and Battery problems

See the Power and Battery diagnosis section if you are having problems such as:

  • the battery is not charging
  • the battery is suddenly loosing charge
  • the laptop won't run from a power adapter

Audio and Camera problems

If you are having problems with the audio (microphone, speakers, headphones, or microphone input) or camera on an XO laptop, see the AV diagnosis section.

Keyboard and Touchpad problems

If you are having problems with the keyboard or touchpad on an XO laptop, see the Keyboard diagnosis section.

USB problems

If you are having problems with the USB interfaces on an XO laptop, see the USB diagnosis section.

Common Procedures

The following are common debugging and test procedures: