User talk:Kimquirk: Difference between revisions

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(New page: Kimberley Quirk<br> Product Manager<br> OLPC<br> *Always interested in the latest release for firmware: Firmware *The latest release for NAND image: <http://olpc.download.redhat.com/...)
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Kimberley Quirk<br>
Product Manager<br>
OLPC<br>


*Always interested in the latest release for firmware: [[Firmware]]
*The latest release for NAND image: <http://olpc.download.redhat.com/olpc/streams/development/>
*The Test pages: [[Test_issues]]
*The Support pages: [[Support]]



Working on a support tracking database. Here are the items we want to capture:

#Where deployed, Country
#Where deployed, City/Town
#Where deployed, School
#Date deployed
#Date record created (today's date)
#Current location/owner (olpc support, quanta, person's name)
#Product Serial Number
#Board version (B2, B3, B4, C, R1.0)
#NAND Image (482)
#OFW Image (q2c18)
#Wireless firmware image (110.16.p0)
#(other drivers?? School server specific drivers?)
#Battery type
#Battery Serial number
#Problem statement (from the end user), text
#Actual problem found, text
#Root Cause, text
#Bug(s) in trac (could be more than one)
#Resolution

Revision as of 20:09, 3 July 2007

Kimberley Quirk
Product Manager
OLPC



Working on a support tracking database. Here are the items we want to capture:

  1. Where deployed, Country
  2. Where deployed, City/Town
  3. Where deployed, School
  4. Date deployed
  5. Date record created (today's date)
  6. Current location/owner (olpc support, quanta, person's name)
  7. Product Serial Number
  8. Board version (B2, B3, B4, C, R1.0)
  9. NAND Image (482)
  10. OFW Image (q2c18)
  11. Wireless firmware image (110.16.p0)
  12. (other drivers?? School server specific drivers?)
  13. Battery type
  14. Battery Serial number
  15. Problem statement (from the end user), text
  16. Actual problem found, text
  17. Root Cause, text
  18. Bug(s) in trac (could be more than one)
  19. Resolution