User talk:Kimquirk: Difference between revisions
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(New page: Kimberley Quirk<br> Product Manager<br> OLPC<br> *Always interested in the latest release for firmware: Firmware *The latest release for NAND image: <http://olpc.download.redhat.com/...) |
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*Latest release for firmware: [[Firmware]] |
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*Latest release for NAND image: <http://olpc.download.redhat.com/olpc/streams/development/> |
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*The Test pages: [[Test_issues]] |
*The Test pages: [[Test_issues]] |
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*The Support pages: [[Support]] |
*The Support pages: [[Support]] |
Revision as of 20:10, 3 July 2007
Kimberley Quirk
Product Manager
OLPC
- Latest release for firmware: Firmware
- Latest release for NAND image: <http://olpc.download.redhat.com/olpc/streams/development/>
- The Test pages: Test_issues
- The Support pages: Support
Working on a support tracking database. Here are the items we want to capture:
- Where deployed, Country
- Where deployed, City/Town
- Where deployed, School
- Date deployed
- Date record created (today's date)
- Current location/owner (olpc support, quanta, person's name)
- Product Serial Number
- Board version (B2, B3, B4, C, R1.0)
- NAND Image (482)
- OFW Image (q2c18)
- Wireless firmware image (110.16.p0)
- (other drivers?? School server specific drivers?)
- Battery type
- Battery Serial number
- Problem statement (from the end user), text
- Actual problem found, text
- Root Cause, text
- Bug(s) in trac (could be more than one)
- Resolution