NewSupportInfo: Difference between revisions

Revision as of 16:26, 28 November 2007

Information for getting started as a new employee at OLPC:

Get an account on the wiki: wiki.laptop.org
- Bookmark various interesting URLs on the wiki (Support, Test, Test config notes)
- Browse through the wiki
Get an account on Trac: dev.laptop.org
- Bookmark url for easy access
- Browse through Trac to create some queries of interest: find all trac items related to returns or field problems
- Click on 'Roadmap' on the left hand nav bar to see the feature roadmap
Take a look at our current support database, Surfboard: tracker.laptop.org
- Send an email to kim to get an account on this db
Get an account on 'team wiki': laptop.org/teamwiki
- Send email to kim with your username on teamwiki, to get access to the site
- Explore team and tech wiki
Sign up for various mailing lists: lists.laptop.org
- Devel, Community-news, community-support, eco (engineering change orders), sugar, testing are some possibilities
Get on IRC: irc.freenode.net
- olpc, olpc-meeting, olpc-qa, sugar, olpc-devel (irc.oftc.net)
Start up an XO and begin exploring
- Figure out the version of OS and OFW
- Figure out how to upgrade: Autoreinstallation

@@ Line 6: / Line 6: @@
 * Get an account on Trac: [https://dev.laptop.org dev.laptop.org]
 ** Bookmark url for easy access
-** Browse through Trac to create some queries of interest
+** Browse through Trac to create some queries of interest: find all trac items related to returns or field problems
 ** Click on 'Roadmap' on the left hand nav bar to see the feature roadmap
 * Take a look at our current support database, Surfboard: [http://tracker.laptop.org tracker.laptop.org]