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== Hold Times For 1800 201 7144 ==

I just read here that hold times are reduced. I just spent 2 hours and have not talked to a person. I guess hold times used to be counted in days. I was a second day order in the US and I am still waiting, with out any word from olpc.

Revision as of 17:41, 16 January 2008

Things to consider before editing this discussion page:

  • This page is for the discussion of the Main Page, not for specific questions and comments about the OLPC.
  • If you have questions about your XO laptop, please see the Support FAQ.
  • If you have questions about One Laptop per Child, please go to the OLPC FAQ; if you still have a question, please goto the Ask OLPC a Question page.
  • For questions and comments about specific features, please use the discussion page of the article where that feature is discussed.
  • Questions about your Give One Get One order can be found here.
  • If you are interested in helping with translations, please go here.
  • Please sign all comments using ~~~~.
  • Please put new text under old text. Click here to start a new topic.

Archives : 2006 2007 2008


2008

In the interest of a fresh start to a new year, I archived the discussions from the page here. There was an active thread regarding Give One Get One orders, which I moved to here. Wishing everyone a great 2008. --Walter 18:22, 2 January 2008 (EST)

Thank You for the Give One Get One Opportunity

I've been following the one laptop per child movement from the sidelines for sometime now as an MIT alumna and web marketer in higher education. In November, I was very excited to learn of the opportunity to be able to donate a laptop and also get one for my son. I think it is really important for him to be able to share in the experience, learn about education in other parts of the world, and to support this project.

We were especially excited when our XO arrived in time for my eight-year old son to explore the laptop while my 22-year old son was also visiting from the west coast. They have both been very impressed and have had fun together using it. We spent one day walking around Boston, from the Common to Fanueil Hall, along the waterfront to a cafe in the North End, and on the T back through Cambridge, all the while finding hotspots to access the Internet and playing with the sound analyzer and video cam. My older son's friends are all jealous (I'll be directing at least one of them to your XO emulator on PC info) and the mom of two of my younger son's friends was going to look into giving and getting an XO for them, too, altho I don't know if she made the December 31st deadline -- will you be having another window of opportunity to do this?

Also, I saw the previous comment where someone suggested including a placard with donated laptops and wanted to share an alternate suggestion my sons and their friends had come up with -- wouldn't it be cool if the paired "given one" and "gotten one" laptops automatically networked with each other, sort of like online penpals?

Anyhow, just wanted to say thanks and keep up the good work! 192.138.214.106 12:13, 3 January 2008 (EST)suedown 01/03/08

3rd party peripherals and software

could anyone help me getting a external hard drive (western digital passport) to work on my XO? what about a torrent program? finally, is there some kind of tutorial webpage for using terminal? many thanks sapien

In regard to your third question, it is essential just a vanilla xterm window. Any generic Linux command-line tutorial would be applicable, e.g., [1] and [2] --Walter 22:23, 3 January 2008 (EST)

Status of orders placed in December

My wife couldn't stand it and ordered a G1G1 sometime in mid December. Do you have a window for shipping these units? Bill

Congratulations on the XO!

I can't say enough about the fantastic achievement of the OLPC team and all of it's supporters. I hope that the designer(s) will be nominated for an award for Industrial Design.Keep up the outstanding work (and send an XO to Bill Gates!). Bill

thank you for my xo

Thank you for my new XO, I love it. The only thing I cannot get used t0 is the keyboard made for tiny hands, as my adult fingers are just too big. I also very much appreciate the 1 yr/ free access to t-mobile hotspots and am using one right now, it works great! I hope the child who receives my donated computer is able to learn and enjoy it as much. thanks again for this opportunity & I will spread the word about OLPC! donna

There is no excuse for the shipping limbo

Canadian "Get" laptops are in. "Early 2008" is an excuse; a "sleight of hand" to distract from the fact that there is no shipping window for these laptops.

Canadian donors... talk to your financial institution about disputing the charges to your credit card. You can, despite OLPC's terms and conditions.


Oh, indeed!! Worse yet, there was no signature requirement, so FedEx is refusing to open claims without OLPC's request. Try getting a hold of anyone at OLPC to get this claim process started, and you'll know the meaning of the word, "frustration." They claim my laptop was shipped, but OLPC failed to send an email with the tracking number until FIVE DAYS after it was to have arrived. Naturally, I'm out a laptop, and neither FedEx or OLPC seems to be able to comprehend the issue.

Shipment to Canada has begun. Again, our apologies for the delay. --Walter 09:57, 12 January 2008 (EST)

How about a laptopgiving.org front page apology to all US donors who still don't have an XO and still have no tracking number? How about a reply to emails? Or less than an hour phone hold times? Or people on the other end that can actually tell us something? How about some real updates on when people are going to see their XOs? —Preceding unsigned comment added by 74.132.232.147 (talk) 11:03, January 12, 2008 EST

We are working with our donor services contractors to improve process, service, and communication. Note that almost all messages to help AT laptop.org on technical questions receive answers, albeit eventually. ffm 16:11, 12 January 2008 (EST) and --Walter 17:27, 12 January 2008 (EST)

So, it appears as if the 15th will come and go and I will still not have my XO laptops, or even communication sent to me telling me that my order has been delayed, no reason given, nothing. This is sorely dissappointing. You have now had my money for two months, and I still have no laptop, t-mobile code, or any indication or reason to believe that the Give1 XOs are not suffering a similar fate. -74.132.232.147 19:42, 14 January 2008 (EST)

We don't manage shipping. The reason your laptop is taking so long to get to you is mostly because our shipping priority is the third world, we are trying to get them their laptops, as they have more urgent needs. We are working on it, and will get you yours as soon as possible. ffm 19:55, 14 January 2008 (EST)
That would be fine if everything on laptopgiving from day one till today didn't tell me that I should have had the Get1 laptops I ordered by December 24th. Obviously, since I participated, I want this them you speak of to get their laptops, but that, just like "we're a non-profit" is no excuse for horrible planning and customer service. -74.132.232.147 20:13, 14 January 2008 (EST)
May I suggest that you send email to help AT laptop.org? They may be able to help. But they cannot provide much guidance in regard to anonymous postings. --Walter 20:34, 14 January 2008 (EST)

free concept map tool download for XO

The IHMC has released CmapTools for the XO, see http://cmap.ihmc.us/xo/ (free for educators)

CmapTools allows collaborative concept mapping over the internet, you may need to learn to use it on a regular laptop before trying it on the XO (screen size)

...Roy

OLPC/Curriki in Mexico

In our school, EGAP [ http://cmpublish.itesm.mx/wps/portal/egap ], we have been thinking about how we can integrate Mexico in the OLPC project. This letter presents to you our proposal, which is open to changes according to your suggestions.We are a multidisciplinary group of students (bios in attached document) who want to generate content for the XO in Spanish. After doing web based research we found Curriki as the best option to introduce us in the production of educational content with open source standards. Thus, we want to generate content that serves both Curriki’s and OLPC’s priorities.

Our project is “Geomapping in Americas’Elementary Schools” which involves creating an interactive map of the Americas with geographical and sociological information that would help teachers in social science courses for children between 9 and 10 years old. The map will consist of two layers, one with graphical content and the other with language. Thus although the project will be in Spanish it can be easily adapted to other languages. This map will have images, colors and designs according to every country, as well as specific elements like flags, structure and other basic information. We are going to use Flash as a graphical base for the project. Our project will have to day as deadlines; first, for the information content, we will have the text and class contents (20 lessons) in a publishable format by October 26. The graphical part of the project, maps and design, will be finish by November 15.

In order to construct the map, we will research geography education in 4th and 5th grade in Latin America, U.S. and Canada, text books, remarkable research and interview geography teachers.

It is important to highlight that we already contacted the offices of the PHD and the Master program in education in our university this to get feedback and permanent reviews of the pedagogical and instructional design of the content. Also, we will prepare lesson plans on geography which we will link to the map. Finally, we will make copies of the product for elementary schools in our city, in order to have monitoring capacity.

We look forward to hearing from you and will wait for your response so that we can incorporate any changes and suggestion you may have.

Best Wishes

Fernando Rojas Andrews MSC Candidate in International Law A00881041@itesm.mx EGAP Building, Sixth Floor.ZIP 66269 +(5281)86258366

Bios

Dante Sanchez

He was awarded in 2003 with the State Youth Leadership Prize and Candidate to the National Award of Youth Leadership; studied a Master Degree in economics and public policy at the EGAP in Monterrey Mexico. Dante has work as a Civil servant, NGO's volunteer and assistant in educational institutions; also he has worked for the World Bank as a Development Marketplace Program Evaluator and collaborates in projects of Education Measuring for Developing Countries sponsored by the OECD. Specialized in regional development and education, has worked at the ITESM since 2005.

Fernando Rojas

He is a lawyer who studies the Master in International Law in EGAP. He also is currently working as a Research Assistant in the Master in Public Policy. He worked in consulting projects for the Mexican Education Minister and the UN. He is interested in Open Source, International Tax Law, Computer Law and Justice. Also he took a course of Information Technologies at the Kennedy School of Government (Harvard) and a course of American Law at the Law Center of Georgetown University.

Hector GHF

He has a young creative mind. He studied Marketing in Mexico at the prestigious School of Business of Tecnologico de Monterrey. He has worked for companies like Disney, Coca-Cola, and Kellogg supporting marketing strategies within; however he recently changed his administrative focus to a more creative approach working as an Assistant Producer in animated and live-action advertisement for international markets. He has worked as an independent illustrator for museums and children's books. Also, he freelances as a Graphic Designer when he has the chance. He has lived in Mexico, United States, and Argentina, this last being his current location.

Nestor Guerrero

He is a Mexican Master in Public Policy and Politics student in EGAP. He is a Bachelor in Computer Science Engineering of Tec de Monterrey. Actually he is half time working as Research Assistant in a Cathedra of Public Administration, Government and Citizens. His principal interest areas are electronic governance, open standards in public information, web services in public administrations, creating public value through information systems. He enjoys traveling and working with people from different countries.

Ricardo Martinez

He is an EGAP grad student in Public Administration, currently working as a Research Assistant. He did my major in Political Science and Public Administration in the Universidad de Monterrey (UDEM). He has been working in Governance issues and in Public Security. Also he took the Information Technologies and Innovation in Government Executive Program at the Kennedy School of Government (Harvard) in summer 2007 where he heard about the OLPC program.


UPDATE - OLPC Mexico: Carlos Slim Buys 250,000 XO Laptops!


Carlos Slim, the richest guy in the world and head of Telmex, is spending 870 million on a health institute, telecenters and this includes 70 million for 250,000 XOs. Focus will be on Ciudad Nezahualcóyotl in Mexico State, and Tuxtla Gutieérrez in Chiapas.

A OLPC purchase by Carlos Slim is not surprising, Nicholas Negroponte has been touting a Slim subsidized OLPC Mexico for a while now. But the price that Carlos Slim is paying for XO laptops is - its nowhere near the "$100 laptop" goal. TechNewsWorld reports that Slim:

would devote about $70 million (51 million euros) this year to the low-cost laptop program. With an estimated cost of $250 (183 euros) to $300 (220 euros) per machine,

While that may be like water off a ducks back for a man estimate to be worth $53 billion, to achieve his promised 1 million XO computers in 2008, he would have to donate $300 million to One Laptop Per Child at $280 dollars per computer per child.

[ http://www.olpcnews.com/countries/mexico/olpc_mexico_carlos_slim_xo_laptops.html ]

Mini Documental sobre OLPC en Uruguay (15 mins)

Hola... les dejo un link a un mini documental sobre OLPC en Uruguay. Es un fragmento de un programa de TV. Y es un link público desde el sitio oficial de la productora que lo ha hecho. http://www.presidencia.gub.uy/_web/informe_semanal/20071206.htm El programa consta de 3 bloques, el bloque 3 es el que se refiere a OLPC. Así que solamente hacer click en el "Bloque 3, Video". Abrazo! Rafa XL, Spain.

OLPC درباره پروژه

خوشحالم که در این محیط به زبان فارسی برای هموطنانم و نیز کسانی که به زبان فارسی صحبت نموده و می نویسند درباره این پرژه بزرگ می نویسم.

build 653

The front page lists build 650 as the current stable release, but http://download.laptop.org/xo-1/os/official/ reads "The latest official signed build is 653." Whoever changes the official build there should also update the front page. LeeColleton 06:03, 10 January 2008 (EST)

Now the front page shows as build 653, but the data was not updated to 25-Dec-2008. Please update the date to match the build number. Greg Eakin 20:25, 12 January 2008 (PST)

The date of the build creation is 07-12-14. The release of the build to manufacturing (for clean installation) was shortly thereafter. We've done additional QA on the upgrade installation and have only recently confirmed its release. --Walter 07:33, 13 January 2008 (EST)

Canadian Order Received

Hi, Further to the announcement that Canadian orders were started January 9th, we received our XO box today, January 15th, in Ottawa, Ontario!

Terminal Pasting Workaround

Chew up some of that precious nand and install gnome-terminal so you can paste those long strings into a shell:

su - yum install gnome-terminal

Hold Times For 1800 201 7144

I just read here that hold times are reduced. I just spent 2 hours and have not talked to a person. I guess hold times used to be counted in days. I was a second day order in the US and I am still waiting, with out any word from olpc.