OLPC CA-MB Repair: Difference between revisions

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# Donor (that's you!) sends an email to the address listed above - if you have previously contacted help@laptop.org about the issue, please include your ticket number
# Donor (that's you!) sends an email to the address listed above - if you have previously contacted help@laptop.org about the issue, please include your ticket number
# We'll reply within 2 days with a tentative diagnosis and shipping details
# We'll reply within 2 days with a tentative diagnosis and shipping details
# Donor mails XO, optional components, check, and <--! [http://dev.laptop.org/~ffm/dcr/legal.pdf]--> a signed terms of service to the address mentioned in the mail
# Donor mails XO, optional components, check, and a signed terms of service to the address mentioned in the mail
# We'll send an email when we process your laptop from the incoming mail queue. This may be 1 to 3 business days after your packages delivery.
# We'll send an email when we process your laptop from the incoming mail queue. This may be 1 to 3 business days after your packages delivery.
# We'll send a followup email when we return your laptop.
# We'll send a followup email when we return your laptop.

Revision as of 20:41, 5 October 2010

Olpc logo.jpg
MB, Canada Repair Center
xorepairs (at) boing (dot) ca

This repair center is still being set up. Thank you for your patience.

Introduction

This repair center is operated by a support gang volunteer out of Winnipeg, MB, Canada.


Members

The following are members of the repair center:

Contact

Please sent all inquires to xorepairs (at) boing (dot) ca

Prices

We follow the pricing recommended by OLPC, converted to Canadian Dollars. It is as follows:

  • For a tested screen: $__
  • Battery: $__
  • ALPS Touchpad: $__
  • Keyboard: $__
  • Power adapter: $__

In addition, the following services can be provided:

  • Fix bad motherboard batteries and the bricking that occurs because of it. - $__
  • Upgrading to the software build of your choice (656, 703, and the joyride builds) (may cause loss of data) - $__
  • Replacing the backplate of your XO to the colors of your choice - $__

If any of the above three are purchased in conjunction with another service, the price is less by 10CAD.

Shipping/handling not included.

Shipping estimates:

  • Return shipping is under $18CAD to most urban centers, Canada Post insurance is an additional $3CAD.
  • International shipping varies.

Repair process

For reference, here is our repair cycle, from start to finish:

  1. Donor (that's you!) sends an email to the address listed above - if you have previously contacted help@laptop.org about the issue, please include your ticket number
  2. We'll reply within 2 days with a tentative diagnosis and shipping details
  3. Donor mails XO, optional components, check, and a signed terms of service to the address mentioned in the mail
  4. We'll send an email when we process your laptop from the incoming mail queue. This may be 1 to 3 business days after your packages delivery.
  5. We'll send a followup email when we return your laptop.

Stock

We have an OLPC Serial Adapter and can thus fix D6 brickings.

We currently have 2 full sets of XO parts.