Union Technology Cooperative

Introduction

We're an official repair center for OLPC hardware.
Union Tech Coop is a worker-owned and operated technical services business.
We assist organizations and indivduals with hardware, software and networking.
We specialize in solutions built using free and open source software.
Feel free to contact us with any question large or small, our contact information and more is available on our website at:
http://www.uniontechcoop.com

Members

Ross Tennent (active OLPC repair technician)
Dennis McKernan (active OLPC repair technician)

Contact

Union Technology Cooperative
2564 Branch Street, Suite B3
Middleton, WI 53562
(608) 616-9925
support@uniontechcoop.com
http://www.uniontechcoop.com

Prices

We provide free estimates for all of our clients.
Our initial offer is to donate our labor time at no charge, you cover any necessary hardware and shipping.
Our plans are to offer hardware at OLPC recommended prices.
Please contact us for more details if you have any questions...

Repair Process

1. Contact us by phone or email and let us know you need help. We'll create a support Ticket so you can track the status of your repair.
2. Send us your OLPC. Be sure to include your full name, return shipping address, phone number and email address.
3. We'll contact you via phone and email within 5 business days with a free estimate.
4. If you choose to proceed with the repair you'll send us a payment for any necessary hardware and return shipping. We'll complete the repair ASAP and ship the OLPC back to you when it is finished.
5. If you choose not to proceed with the repair you'll send us a payment for return shipping. We'll ship the OLPC back to you.

Alternatively, you can choose to re-donate the failed hardware back to the OLPC project.
We'll disassemble the failed OLPC and use any salvagable components to repair other OLPCs going forward.
If we can build up an inventory of spare hardware, we may be able to offer free hardware from our stock in the future as well.

Stock

Our plan is to have a fully stocked repair kit with known good parts on hand at all times.

Completed Repairs

1
We've successfully repaired an OLPC suffering from the dead clock battery 'bricking' issue.
We're excited to repair more OLPCs, so please send them in for service!