Help Activity refresh/Chapter/Getting Support

Getting Support

An entire community built this XO and everything on it, and we want to help you with it. Our OLPC global community of volunteers provide software and hardware troubleshooting and support. This section will help tell you where to find Support. OLPC has proven that volunteer-driven support works, often with far more heartfelt caring than any corporate help desk!

If you have questions about the XO, ask a teacher for help, a friend, or search on the Internet. If you have a question about your XO, there is a very good chance it is already answered within our expanding Support FAQ / RTFM knowledge base:

   http://wiki.laptop.org/go/Support_FAQ

Next try looking at http://support.laptop.org extensive helpful guidance for exploring and fixing your XO, allowing you to solve challenging issues right alongside others. Specifically, check out:

   Getting Started http://laptop.org/start
   Email Lists http://lists.laptop.org
   Live Chat http://forum.laptop.org/chat or http://wiki.laptop.org/go/IRC
   OLPC Community Wiki http://wiki.laptop.org

If you are still unable to find an answer online, please email help@laptop.org.

Finally, if you are satisfied with the hard work volunteers have brought you here, please consider giving back, by joining our dedicated community: http://wiki.laptop.org/go/Support_Gang

Thanks!