NewSupportInfo
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Information for getting started as a new employee at OLPC:
- Get an account on the wiki: wiki.laptop.org
- Bookmark various interesting URLs on the wiki (Support, Test, Test config notes)
- Browse through the wiki
- Get an account on Trac: dev.laptop.org
- Bookmark url for easy access
- Browse through Trac to create some queries of interest: find all trac items related to returns or field problems
- Click on 'Roadmap' on the left hand nav bar to see the feature roadmap
- Take a look at our current support database, Surfboard: tracker.laptop.org
- Add new returns into the database
- Get an account on 'team wiki': laptop.org/teamwiki
- Send email to kim with your username on teamwiki, to get access to the site
- Explore team and tech wiki
- Make sure you can log onto Internal wiki [1]
- Sign up for various mailing lists: lists.laptop.org
- Devel, Community-news, community-support, eco (engineering change orders), sugar, testing are some possibilities
- Get on IRC: irc.freenode.net
- olpc, olpc-meeting, olpc-qa, sugar, olpc-devel (irc.oftc.net)
- Start up an XO and begin exploring
- Figure out the version of OS and OFW
- Figure out how to upgrade: Autoreinstallation
- Browse through 'Getting Started Pages' in 'support' on the main wiki
- Use the 1 hour smoke test on latest build to get started, Test_Group_Release_Notes
- Information on activation and developer keys can be found here: Test_Config_Notes#Activation_and_Developer_Keys