Repair

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For a full menu of in-warranty and post-warranty Support options, please check our Main Support Page.

Jan 16, 2008 Birmingham News Story: Group from city sees ease of repairs on XO Laptop

North America - Out of Warranty

Community / Volunteer Repair Options

Grassroots organizers or Community Repair Centers are strongly encouraged to discuss their plans and share their successes on the grassroots mailing list.

Ideas for Volunteer Repair Centers

• Local Coordinator with Backup
  • From our current volunteers, support and otherwise

• Location: University, Church or Other NonProfit
  • Must have secure onsite storage for equipment , tools and parts
  • Must have shipping/receiving capabilities during "normal business hours"
  • Must be able to accomodate 30+ people plus parking
  • Must *not* require additional insurance waivers etc
  • must have broadband available: ethernet to set up temporary hotspot

• Times: Regular Periodic
  • At least monthly
  • As often as weekly, or more, if staffing and demand supports it

• Atmosphere:
  • Model on Apple Genius Bar? eg. make it an showcase for OLPC and the XO
  • Setup Hotspot
  • Setup Mesh
  • Allow drop ins to mesh their XO's
  • Snacks etc if volunteered
  • really great POS from OLPC
  • A few demo XO's for folks to try

• Repair:
  • DIY supported
  • Knowledgeable volunteers to help

Repair Centers Lists

• Volunteer repair centers being formed around the US
• Interactive XO Support Forum Interactive Community Based Tech Support Group

Commercial Repair Options

• RMS Logistics Out of Warranty Repair Center Post 30 Day Product Repair & Support

Parts List

A Repair Parts list is under development for Do It Yourself repairs