User talk:Kimquirk

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Revision as of 20:09, 3 July 2007 by Kimquirk (talk | contribs) (New page: Kimberley Quirk<br> Product Manager<br> OLPC<br> *Always interested in the latest release for firmware: Firmware *The latest release for NAND image: <http://olpc.download.redhat.com/...)
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Kimberley Quirk
Product Manager
OLPC



Working on a support tracking database. Here are the items we want to capture:

  1. Where deployed, Country
  2. Where deployed, City/Town
  3. Where deployed, School
  4. Date deployed
  5. Date record created (today's date)
  6. Current location/owner (olpc support, quanta, person's name)
  7. Product Serial Number
  8. Board version (B2, B3, B4, C, R1.0)
  9. NAND Image (482)
  10. OFW Image (q2c18)
  11. Wireless firmware image (110.16.p0)
  12. (other drivers?? School server specific drivers?)
  13. Battery type
  14. Battery Serial number
  15. Problem statement (from the end user), text
  16. Actual problem found, text
  17. Root Cause, text
  18. Bug(s) in trac (could be more than one)
  19. Resolution
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