XO Troubleshooting Guide
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Problems powering on
Is the Power LED On ?
When the power button is pressed once, the power LED doesn't turn on
Is the boot sound playing ?
(If no boot sound is played,
Is the display lighting up ?
When the power button is pressed once, the power LED turns on, but the screen doesn't light up
Is activation failing (temp meta question) ?
Is the display just showing an XO ?
Display problems
Does one half of the display look bad ?
Does the display fade to white ?
Audio problems
USB problems
Common Procedures
Rebooting the Embedded Controller
The XO embedded controller (EC) occasionally becomes confused. To reset it, remove all power sources from the laptop:
- Take the battery out and remove the power adapter
- Wait 10 seconds to allow it to reset
- Power up the laptop