Support FAQ/Getting Started, Laptop Settings
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Getting Started, Laptop Settings
Where do I get support?
Click Support.Laptop.Org for
- an extensive list of documentation
- live chat support
- interactive web forums
- regional user groups
- repair options
Please consider joining an One Laptop per Child (OLPC) real-live community!
How do I get started? Where is the manual?
OLPC encourages kids to discover/learn things by themselves, and also to conserve our forests.
Balancing these goals, volunteers have created a great 240-page manual, viewable online here and downloadable here(4.7MB), or purchasable in book form for $16, focusing on our new Release 8.2.x. The same content is also included on the XO itself: the Help Activity 
is included as part of Release 8.2.x's G1G1 activity pack.
A Spanish manual is emerging, alongside this auto-translated Spanish manual. There is also an excellent website and manual and teacher topic guides for the OLPC Peru deployment.
June 2009 also brings a brand new French translation.
If however you are running our older 2007/2008 software, learn here about your XO laptop and what it can do, or download the older Getting Started Guide pdf (17.5MB). Even better, consider upgrading to the latest stable release! (450MB) Finally, for a snappy introduction to the earlier software from 2007/2008, see the volunteer-created Simplified User Guide.
You too can help enhance our many community manuals and documentation projects!
Can I print from the XO laptop?
For the first shipment of XOs from December 2007, there was no built-in Printer Support. The XO Community has created the instructions below for G1G1 donors.
Documents can be saved to a USB drive or SD card and printed from another computer. Click on the general steps for saving a document here:
http://wiki.laptop.org/go/Printer_Support#CUPS
How do I access a Linux command prompt?
For a Linux command prompt, run the "Terminal Activity".
What does "Register" (in Home view) do?
"Register" allows children to connect to a School Server, and serves no function for G1G1 recipients.
See School Identity Manager for more explanation. After a child uses the Register function once at his/her school, this line disappears from the Home view.
Why is there no windowing system? How do I learn the XO Sugar Environment?
One Laptop per Child's XO software environment uses the Sugar graphical user interface on top of the Linux operating system. This environment is new and different from traditional PCs and Macs. We hope you will not only "learn by doing", but also seek out others to collaborate with you in the learning process— taking the initiative to join/form users groups both online and in the real world. If there are other ways we can promote OLPC's worldwide learning community, please let us know.
How do I change my XO's Nickname? The color of my XO Person's icon?
If you are running the latest release (Release 8.2.x) you should hover your cursor over your home view XO Person and simply click on the Control Panel option. Click on "About Me" and change your nick and color as you see fit (to see more color options, click on the colored XO person). Any changes on this page will require you to restart your computer.
If however you are running our older 2007/2008 software nicknames and other options can be changed using the Terminal Activity's text-based Sugar Control Panel. Even better, consider the latest stable release! (450MB)
The hardware XO Person's colors are selected at random, to keep costs down for kids in the 3rd World, helping them distinguish their own XO Laptop! Of course you can exchange your colors, with your own materials, if you very carefully follow these disassembly instructions.
How do I set the date, time and timezone on my laptop?
If you are running the latest release (Release 8.2.0) you should hover your cursor over your home view XO man and simply click on the Control Panel option. Click on "Date and Time" and change your timezone as you see fit (UTC is Greenwich Mean Time). Any changes on this page will require you to restart your computer.
If however you are running our older 2007/2008 software date and time can be changed using the Terminal Activity's text-based Sugar Control Panel. You may set the date and time as follows:
- Connect to the Internet. (For details, see How can I access the Internet? )
- Open a Linux prompt. (For details, see How do I access a Linux command prompt? Note that unless you are an advanced user, you should use the Terminal Activity button to open the prompt.)
- Log in as "root". Assuming you are using the Terminal Activity program, you can log in as root by typing "su -" at the command prompt and pressing the Enter key. Note that as user "root" you have the ability to destroy all software on the XO, so you should end your session as soon as you successfully change the date and time.
- At the command prompt, enter the following commands:
/usr/sbin/ntpdate time.nist.gov
/usr/sbin/hwclock --systohc - Press the Enter key after each. In response to the ntpdate command, if it successfully contacts this US government official time server, the system will output a line of data displaying the correct date and time.
- Click the "Stop" icon
at the upper right corner of the screen to log out and close the Terminal Activity program.
You can set the timezone by typing the Sugar-Control-Panel command in the Terminal Activity. Even better, consider the latest stable release! (450MB)
How do I disable the bootup sound?
Turn the volume down while the laptop is booting (i.e. before getting into Sugar).