AlpXO

XO Repair Center Tyrol - AlpXO

Introduction

This is a Repair center beta test (main contact person is Thomas Unterhauser).

Location

Thomas Unterhauser

Kohlstattgasse 1a

Room 3019

A 6020 Innsbruck

Austria

Phone number: +43 660 6854459

Procedure (from Austria)

1. XO owners and XO libraries (Bayern and South Tyrol) will contact the repair center and state their problem
2. Members of the repair center will assess the problem and contact the XO owner
3. XO owner will ship XO to Innsbruck:

 * Pickup.Paket
 * Postfiliale 6020
 * z. Hd. Hr. Thomas Unterhauser
 * Südtirolerplatz 5-7, 6020 Innsbruck

You then have to either provide my phone number (+43 660 6854459) or my e-Mail, so that the post office informs us as soon as the laptop is there.

1. 1. any parts needed will be provided by the repair center (if possible)
   2. fixed XOs will be tested for functionality
2. XO owner will have a prepaid shipping label sent to the repair center
3. repaired XOs will be shipped back to their owners

Repair center members

Contacts

• Thomas Unterhauser

General members

• Stefan Unterhauser
• Florian Reitmeir