Laptop Service Program Ideas
This page follows from a suggestion in the Other Ideas page.
Please include in this page ideas for how a Laptop Servicing Programme may be instituted and how it could operate.
In the United Kingdom there is a system known as the MOT test which applies to vehicles used on the roads, of which the majority are cars. In speech one says "em-oh-tee", not "mott". This is because the name originally came from Ministry of Transport test.
http://www.vosa.gov.uk/vosa/carlgvowners/mottesting/mottesting.htm
In relation to cars, the situation is that a person may not lawfully take a car on the road without a currently valid MOT test certificate, except for certain limited purposes, such as taking a vehicle to a pre-booked MOT test.
For cars, the test applies to all cars over three years old. Certificates last for a year, though there is an arrangement that a test certificate can be issued so as to expire twelve months after the expiry of the previous certificate if the test is carried out during the last month of validity of that previous test certificate and that test certificate is produced to the person issuing the certificate.
Tests are carried out at garage businesses which have permission to carry out the tests. The person carrying out the test needs to be personally qualified as a vehicle tester. There is a list of items all of which the vehicle must pass. These are things about safety and legality, such as brakes and steering, structural integrity, lights, exhaust emissions, lack of jagged metal and so on.
Although it is certainly possible to work on one's car oneself and take it to a garage just for the testing and take it home and work on it again to repair any faults and then take it back for retesting, in practice most vehicles are repaired by the garage businesses, so it is an important part of having a garage business to be a place where the tests are carried out.
The above is mentioned as a starting place for designing a system for the laptops. Certainly, it would not become illegal to use a laptop which had something wrong with it, yet the idea of having a test which covers a specified list of items with a report document issued either that all items passed or saying which items did not pass could be a good idea.
There could be training so that various people could qualify to test the laptops with respect to the specified list.
How big a task would it be to test a laptop in the field to determine whether it is fully functional to its specification?
How big a task would it be to train someone in the field to be able to carry out such a test?
What test equipment would he or she need? Would that be supplied as part of the rollout process for the laptops?
Would it be possible to issue an OLPC certificate to people who qualify as laptop testers?
In relation to the testing of the laptops, it would be best if each laptop had a unique serial number. Will each laptop have a unique serial number?
