Revision as of 11:17, 12 December 2007 by Holt (talk | contribs) (Getting Started, Documentation)
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Getting Started, Documentation

  • If your laptop is damaged, please call 800-201-7144.
  • An expanding "Knowledge Base" of Frequently Asked Questions will soon be available right from this site.
  • There are a number of people working on more formal manuals. Links will be posted here when these become mature.

Community/Live Support

XO laptop owners are passionate about helping each other, in keeping with our constructionist mission within developing countries. Learn about the XO and its activities, collaborating on the issues that matter most to you, by exploring OLPC's many great community forums:

Support and Maintenance

Each location worldwide is encouraged to establish a tech support center for hardware repairs and replacement. We encourage the students to be involved in the repair as much as possible. Some ideas on this have been written up in the Laptop Service Program Ideas.

Older Demo Notes: Using the Laptop

The demo notes pages have been build by people at OLPC and can serve as a basic starting point. Other links of interest have been added as well:


For common problems, check our Troubleshooting Guide.


Q&A about Hardware

Tool Box Suggestion

The following tools are recommended for an XO repair shop:

  • Long magnetized screwdriver, Cross-shaped or Phillips head tip
  • Mini screwdriver set, Cross-shaped or Phillips head tips
  • Extra screws (add the 6 different types used on the XO)
  • Super Glue
  • Masking tape or Labelling materials, markers
  • Duct tape
  • USB Memory sticks for backups or transferring files
  • Nylok screws of all 7 sizes used in the laptop
  • Spare parts including: antennas, keyboards, display screens, speaker, direction button, game keys, touchpad, power adapters, XO power supplies

For School Server, also include:

  • RJ45 crimp tool and connectors
  • Cat 5e ethernet cable
  • Cable ties
  • USB ethernet adaptors
  • Known good Ethernet cable, and cross-over ethernet cable - for debug
  • Ethernet hub (to connect multiple ethernet devices) - for debug

Here is a picture of the toolbox created by Carla Gomez in Nigeria. She also included a soldering iron for repairs of the antenna cables. After the B4 builds the antenna connection will change and there should be no need for a soldering iron in the XO repair kit.

Replaceable components

Images of the inside of the Laptop, images provided by Ari.

Directional Pad



Antenna Ears

In the B4 and earlier builds, you need to first remove the screen bevel, the display, the top cover, and then the antennas themselves. In the C build and the MP builds, you will need to remove only the screen bevel (details will be filled in when they are known).


The individual parts that constitute the case are all replaceable with just the use of a screw driver. There are extra screws in the laptop (interior to the handle) in case any are lost during the repair process.




Older Custom Builds

  • Here is a Spanish language build equivalent to 542, except TamTam is removed since sound doesn't work on the Spanish laptop. When TamTam is working with languages, that activity can be installed separately.

Build 542.4 - This is the full boot directory for auto-install. Unzip it and copy the entire boot directory to a USB stick; boot the laptop with this stick inserted.