T-Mobile: Difference between revisions

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Give1Get1 donors can activate their T-Mobile offer here: http://laptopgiving.org/pin
Give1Get1 donors can activate their T-Mobile offer here: http://laptopgiving.org/pin


You'll need the reference number and email address you originally used to place your Give1Get1 order. The reference number is marked "PO:" on the FedEx shipping label that came on the box of your XO laptop. If you have not received it yet, please contact: HELP @ LAPTOP . ORG
You'll need both your 10-digit reference number and the email address you originally used to place your Give1Get1 order. This 10-digit reference number is marked "PO:" on the FedEx shipping label that came on the box of your XO laptop. If you have not received it yet, contact: HELP @ LAPTOP . ORG


Once you have your T-Mobile PIN, go to: http://hotspot.t-mobile.com/give1get1
The reference number is not valid in cross referencing to a T-Mobile pin until the XO is confirmed as received, and there may be a delay between the time you receive your XO and when your reference PIN is activated.
to sign up for a username and password for T-Mobile, which MUST BE ACTIVATED BY JUNE 30, 2008.


Once you have your T-Mobile PIN, go to http://hotspot.t-mobile.com/give1get1
Note: T-Mobile does not provide access in your home; instead you need to go to (or be near) a business with a [http://hotspot.t-mobile.com/ T-Mobile hotspot]!
to sign up for a username and password for T-Mobile, which must be activated by June 30, 2008.


If you are still having problems, send email to: "help AT laptop.org"
If you are still having problems, send email to: HELP @ LAPTOP . ORG
Recognize that response time may vary, and there is no assurance that the clock is not already 'running' against the one-year subscription, regardless of when the reference number is actually activated. Phone support and service from OLPC is minimal, especially around this subject.

Note: T-Mobile does not provide access in your home; instead you need to go to (or be near) a business with a [http://hotspot.t-mobile.com/ T-Mobile hotspot]!

Revision as of 15:32, 27 June 2008

This page is part of the XO Support FAQ.     Support Index | Print This Page
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Overview

Give1Get1 donors can activate their T-Mobile offer here: http://laptopgiving.org/pin

You'll need both your 10-digit reference number and the email address you originally used to place your Give1Get1 order. This 10-digit reference number is marked "PO:" on the FedEx shipping label that came on the box of your XO laptop. If you have not received it yet, contact: HELP @ LAPTOP . ORG

Once you have your T-Mobile PIN, go to: http://hotspot.t-mobile.com/give1get1 to sign up for a username and password for T-Mobile, which MUST BE ACTIVATED BY JUNE 30, 2008.

Note: T-Mobile does not provide access in your home; instead you need to go to (or be near) a business with a T-Mobile hotspot!

If you are still having problems, send email to: HELP @ LAPTOP . ORG