XO Full Reset

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  english | español HowTo [ID# 234498]  +/-  

This page describes how to completely reset an XO laptop. It is the portion of the XO Troubleshooting Guide.

Full Reset

The XO embedded controller (EC) occasionally becomes confused. To reset it, remove all power sources from the laptop:

  1. Take the battery out and remove the power adapter
  2. Wait two minutes to allow the embedded controller to lose all power and reset
  3. Replace at least one source of power (battery or power adapter)

The battery LED should flash orange momentarily (about a quarter of a second) when power is first reapplied. If you do not see this flash, you either have a motherboard hardware problem or faulty EC firmware installed.

The general solution to both of these problems is to replace the motherboard.

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