This page is monitored by the OLPC team.
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If you have a broken XO and need to figure out what the problem is, start here.
- If your laptop won't get to the point where Sugar boots, or if you think the problem is with the physical machine rather than the software, see Hardware diagnosis.
- If the problem occurs when Sugar or an Activity is running, or you think the problem is in software, see Software diagnosis.
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A number of volunteer-run support efforts are available.
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Do you want to find a community repair center near you with tools and volunteers dedicated to fixing XOs? Do you want to send your laptop to a repair center for fixing? Do you want to start a repair center of your own?
If you received your laptop through your school, your school will usually have a different repair system in place. Use it!
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If you know what part is broken and just need to learn how to take your XO apart to get to it, check out the excellent Disassembly tutorials.
If you need spare parts to replace broken parts in your XO, see Spare parts for the current progress in making these parts available to the community.
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