AlpXO
Introduction
This is a Repair center beta test (main contact person is Thomas Unterhauser).
Location
Thomas Unterhauser
Lohbachufer 1
Top 8
A 6020 Innsbruck
Austria
Phone number: +43 660 6854459
Alternative phone number (weekends only): +39 340 5836313
Procedure (from Austria)
- XO owners will contact the repair center and state their problem
- members of the repair center will assess the problem and contact the XO owner
- XO owner will ship XO to Innsbruck if necessary:
Pickup.Paket Postfiliale 6020 z. Hd. Hr. Thomas Unterhauser Südtirolerplatz 5-7, 6020 Innsbruck
You then have to either provide my phone number (+43 660 6854459) or my e-Mail (thomas@unterhauser.org), so that the post office informs us as soon as the laptop is there.
- any parts needed will be provided by the repair center (if possible)
- fixed XOs will be tested for functionality
- repaired XOs will be shipped back to their owners
Procedure (Europe)
- XO owners and XO libraries (Bayern and South Tyrol) will contact the repair center and state their problem
- members of the repair center will assess the problem and contact the XO owner
- XO owner will ship XO to Innsbruck if necessary: delivery information will be provided by AlpXO
- any parts needed will be provided by the repair center (if possible)
- fixed XOs will be tested for functionality
- repaired XOs will be shipped back to their owners
First success
Our first delivered XO had a broken NAND and could not start properly.
AlpXO installed a new operating system on SD-card and solved the problem in no time! :)