Repair draft: Difference between revisions

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#REDIRECT [[Repair]]
{{OLPC}}
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! <h2 style="margin:0; background-color:#6abe45; font-size:120%; font-weight:bold; border:1px solid #aaaaaa; text-align:left; color:#000; padding:0.2em 0.4em;" id="Diagnosis">[[Diagnosis]]</h2>
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If you have a broken XO and need to figure out what the problem is, start here.

* If your laptop won't get to the point where [[Sugar]] boots, or if you think the problem is with the physical machine rather than the software, see [[Hardware diagnosis]].
* If the problem occurs when [[Sugar]] or an [[Activity]] is running, or you think the problem is in software, see [[Software diagnosis]].
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<h2 style="margin:0; background-color:#6abe45; font-size:120%; font-weight:bold; border:1px solid #aaaaaa; text-align:left; color:#000; padding:0.2em 0.4em;" id="Support">[[Support]]</h2>
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A number of volunteer-run support efforts are available.

* Send mail to '''help@laptop.org'''
* Join the [[Support gang]] crew of volunteers
* Visit the [http://forum.laptop.org/chat live help chat], staffed by volunteers
* [http://dev.laptop.org Peruse known bugs]

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<h2 style="margin:0; background-color:#6abe45; font-size:120%; font-weight:bold; border:1px solid #aaaaaa; text-align:left; color:#000; padding:0.2em 0.4em;" id="Repaircenters">[[Repair centers|Give1Get1 Repair Centers]]</h2>
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Do you want to find a community repair center near you with tools and volunteers dedicated to fixing XOs? Do you want to send your laptop to a repair center for fixing? Do you want to start a repair center of your own?

'''If you received your laptop through your school, your school will usually have a different repair system in place. Use it!'''

* Learn more about community [[Repair centers]] and how they operate.
* Find a community repair center near you using the [[Directory of repair centers]]. Some repair centers will also allow you to mail your laptop to them.
* If you want to start a repair center of your own, see the [[How to start a repair center]] guide.
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<h2 style="margin:0; background-color:#6abe45; font-size:120%; font-weight:bold; border:1px solid #aaaaaa; text-align:left; color:#000; padding:0.2em 0.4em;" id="Disassembly">[[Disassembly]] and [[Spare parts]]</h2>
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If you know what part is broken and just need to learn how to take your XO apart to get to it, check out the excellent [[Disassembly]] tutorials.

OLPC is working on making spare parts available to volunteer repair centers, XO owners, and the general grassroots community. We have some initial data from repair centers on what parts are used/needed - please view [http://spreadsheets.google.com/ccc?key=pLRFS4t4wk4dVwTjInokIRg&hl=en the spreadsheet] and add/edit your own information if you have a repair center. Note that not all XO parts will be made available for individual purchase. The next step is working with Brightstar on parts pricing. We will try to post updates as they become available.

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[[category:Community Repair]]
[[category:Hardware]]
[[category:Repair]]

Latest revision as of 11:00, 7 July 2008

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