AlpXO: Difference between revisions

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This is a [[Repair center]] beta test (main contact person is [[User:Tomazu|Thomas Unterhauser]]).
This is a [[Repair center]] beta test (main contact person is [[User:Tomazu|Thomas Unterhauser]]).


== Process ==
== Location ==


Thomas Unterhauser
# XO owners and XO libraries (Bayern and South Tyrol) will contact the repair center and state their problem

# Members of the repair center will assess the problem and contact the XO owner
Lohbachufer 1
# XO owner will ship XO to Innsbruck (address will be provided by repair center contact)

## any parts needed will be purchased by the XO owner and shipped to Innsbruck
Top 8
# the XO and parts will be cataloged by the repair center and XOs will be repaired with parts ordered by their owners

## '''note:''' make sure that parts do not get mixed up!
A 6020 Innsbruck
## fixed XOs will be tested for functionality

# XO owner will have a prepaid shipping label sent to the repair center
Austria
# repaired XOs will be shipped back to their owners

Phone number: +43 660 6854459

Alternative phone number (weekends only): +39 340 5836313

== Procedure (from Austria) ==

- XO owners will contact the repair center and state their problem

- members of the repair center will assess the problem and contact the XO owner

- XO owner will ship XO to Innsbruck if necessary:

Pickup.Paket
Postfiliale 6020
z. Hd. Hr. Thomas Unterhauser
Südtirolerplatz 5-7, 6020 Innsbruck

You then have to either provide my phone number (+43 660 6854459) or my e-Mail (thomas@unterhauser.org),
so that the post office informs us as soon as the laptop is there.

- any parts needed will be provided by the repair center (if possible)

- fixed XOs will be tested for functionality

- repaired XOs will be shipped back to their owners

== Procedure (Europe) ==

- XO owners and XO libraries (Bayern and South Tyrol) will contact the repair center and state their problem

- members of the repair center will assess the problem and contact the XO owner

- XO owner will ship XO to Innsbruck if necessary: delivery information will be provided by AlpXO

- any parts needed will be provided by the repair center (if possible)

- fixed XOs will be tested for functionality

- repaired XOs will be shipped back to their owners

== First success ==

Our first delivered XO had a broken NAND and could not start properly.

AlpXO installed a new operating system on SD-card and solved the problem in no time! :)


== Repair center members ==
== Repair center members ==

Latest revision as of 11:35, 20 October 2010

Olpc logo.jpg
XO Repair Center Tyrol - AlpXO

Introduction

This is a Repair center beta test (main contact person is Thomas Unterhauser).

Location

Thomas Unterhauser

Lohbachufer 1

Top 8

A 6020 Innsbruck

Austria

Phone number: +43 660 6854459

Alternative phone number (weekends only): +39 340 5836313

Procedure (from Austria)

- XO owners will contact the repair center and state their problem

- members of the repair center will assess the problem and contact the XO owner

- XO owner will ship XO to Innsbruck if necessary:

 Pickup.Paket
 Postfiliale 6020
 z. Hd. Hr. Thomas Unterhauser
 Südtirolerplatz 5-7, 6020 Innsbruck

You then have to either provide my phone number (+43 660 6854459) or my e-Mail (thomas@unterhauser.org), so that the post office informs us as soon as the laptop is there.

- any parts needed will be provided by the repair center (if possible)

- fixed XOs will be tested for functionality

- repaired XOs will be shipped back to their owners

Procedure (Europe)

- XO owners and XO libraries (Bayern and South Tyrol) will contact the repair center and state their problem

- members of the repair center will assess the problem and contact the XO owner

- XO owner will ship XO to Innsbruck if necessary: delivery information will be provided by AlpXO

- any parts needed will be provided by the repair center (if possible)

- fixed XOs will be tested for functionality

- repaired XOs will be shipped back to their owners

First success

Our first delivered XO had a broken NAND and could not start properly.

AlpXO installed a new operating system on SD-card and solved the problem in no time! :)

Repair center members

Contacts

General members