Talk:Support: Difference between revisions
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<big>A '''[[Support/Draft|draft]]''' is in progress on how to better streamline this page for G1G1v2</big> |
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hi this is just a suggestion, would be nice to have photos of the tools and the dimensions of the screwdriver for example.. |
hi this is just a suggestion, would be nice to have photos of the tools and the dimensions of the screwdriver for example.. |
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: not a bad idea. Please sign your posts :-) --[[User:Sj|Sj]] [[User talk:Sj|<font color="fc9" style="font-size:70%">talk to me</font>]] 19:29, 24 December 2007 (EST) (who notes we should get some of the autobots to sign and unblank contributions) |
: not a bad idea. Please sign your posts :-) --[[User:Sj|Sj]] [[User talk:Sj|<font color="fc9" style="font-size:70%">talk to me</font>]] 19:29, 24 December 2007 (EST) (who notes we should get some of the autobots to sign and unblank contributions) |
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== moving to the [[Help:Contents|Help]] namespace... == |
== moving to the [[Help:Contents|Help]] namespace... == |
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We discussed moving the various FAQs into the Help namespace; as well as triaged AOAQ questions. This will make it possible to |
We discussed moving the various FAQs into the Help namespace; as well as triaged AOAQ questions. This will make it possible to search across them simply, and will clean up the article namespace. I'll do this tomorrow if there are no complaints. --[[User:Sj|Sj]] [[User talk:Sj|<font color="fc9" style="font-size:70%">talk to me</font>]] 19:31, 24 December 2007 (EST) |
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== new graphical look == |
== new graphical look == |
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== RMA information == |
== RMA information == |
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A link from the main support page to http://laptopgiving.org/en/return-merchandise.php would be good - I suspect I'm not the only one who wasted the operators' time calling in to get an RMA, not having the required information --[[dragonfrog]] |
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Perhaps there should be some information on what you should have ready when you request an RMA. I just spent about an hour on hold, only to find out that I was going to need a "CSN number" from the box or the inside of the battery compartment in order to get the RMA. If I'd known in advance, I could have written that information down. Given how swamped the phone lines seem to be right now, it might help to avoid some unproductive calls like mine. --[[dragonfrog]] |
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== Network Marketing == |
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Some ideas: |
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>Network marketing is really taking off in Africa. eg GNLD (division of Golden Products). Perhaps this method of distribution might be better than relying solely on donations/government input? |
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>Cellphones are huge in Africa - people will buy a phone instead of shoes! Perhaps the cell companies could be approached to link the XO to a basic cell package (eg contract for v.basic phone,certain amount of airtime, and XO as rent to buy)?.. |
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>Churches(eg Church of England in South Africa) would probably want to get involved..provide voluntary manpower and funds... |
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Latest revision as of 17:41, 29 November 2010
A draft is in progress on how to better streamline this page for G1G1v2
hi this is just a suggestion, would be nice to have photos of the tools and the dimensions of the screwdriver for example..
- not a bad idea. Please sign your posts :-) --Sj talk to me 19:29, 24 December 2007 (EST) (who notes we should get some of the autobots to sign and unblank contributions)
- The Disassembly page doesn't have pictures of tools, but almost any "small" (#0 or #1) philips head screwdriver -- like those in jeweler's screwdriver sets -- works. Adding link to it to the article... Joemck 17:51, 7 January 2008 (EST)
moving to the Help namespace...
We discussed moving the various FAQs into the Help namespace; as well as triaged AOAQ questions. This will make it possible to search across them simply, and will clean up the article namespace. I'll do this tomorrow if there are no complaints. --Sj talk to me 19:31, 24 December 2007 (EST)
new graphical look
Here's a draft : User:Coderanger/Support
OLPCsupport.org Web Site
You should add the OLPCsupport.org web site to the Community/Live Support section.
-- preinarz
RMA information
A link from the main support page to http://laptopgiving.org/en/return-merchandise.php would be good - I suspect I'm not the only one who wasted the operators' time calling in to get an RMA, not having the required information --dragonfrog
Network Marketing
Some ideas: >Network marketing is really taking off in Africa. eg GNLD (division of Golden Products). Perhaps this method of distribution might be better than relying solely on donations/government input? >Cellphones are huge in Africa - people will buy a phone instead of shoes! Perhaps the cell companies could be approached to link the XO to a basic cell package (eg contract for v.basic phone,certain amount of airtime, and XO as rent to buy)?.. >Churches(eg Church of England in South Africa) would probably want to get involved..provide voluntary manpower and funds...