Support FAQ/Internet, Connectivity, Email, Chat: Difference between revisions

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===How can I access the Internet?===
===How can I access the Internet?===


The XO Laptop Manual has a helpful chapter:
For information on accessing the internet, see our [[Wifi Connectivity|Connectivity Quick Start Guide]].
* [http://laptop.org/manual/XO_GiveMeTheInternet.html Give Me the Internet, Please],
* [http://laptop.org/8.2.0/manual/Sugar_ConnectingNetwork.html Getting Connected],
* [http://laptop.org/8.2.0/manual/XO_Troubleshooting.html Troubleshooting].


When using Sugar, see [http://wiki.sugarlabs.org/go/Documentation_Team/User_Manual/Connecting_to_the_Internet Connecting to the Internet] page on the Sugar Labs Wiki.
The XO Laptop Manual also has a helpful [http://laptop.org/manual/XO_GiveMeTheInternet.html chapter] (click all 5 sections in the orange bar on the left, under "Network").


When using Gnome, click on the network icon on the top right of the screen and select your wireless network.
Our [[Wifi Troubleshooting Guide]] provides tips to connect to [[Wireless Access Point Compatibility|different access points]], including an important [[12757|February 2014 fix]] for a bug that had prevented XO-1s from seeing access points (particularly in situations with many XO-1s nearby).

Our [[Wifi Troubleshooting Guide]] provides tips to connect to [[Wireless Access Point Compatibility|different access points]], including a [[12757|February 2014 fix]] for a bug that prevented XOs from using wireless, particularly with many XO-1s nearby.

For setting up a wireless network for XO laptops, see [[Wifi Connectivity]].


===I am on Google, but the browser then tells me "search failed"!===
===I am on Google, but the browser then tells me "search failed"!===
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===How do I disable wireless when flying?===
===How do I disable wireless when flying?===


Right-click over the XO icon in the centre of the screen, then select My Settings, then Network, and untick the Radio box.
If you are running the latest release (Release 8.2.x) you should hover your cursor over your home view XO man and click on the Control Panel option. Click on "Network" and unclick the Radio option.

For older releases use the [[Terminal Activity]]'s text-based [[Sugar Control Panel]]. For details, see [[Airplane mode]].


===Can XO laptops share an Internet connection?===
===Can XO laptops share an Internet connection?===


Yes, XO laptops can share an internet connection using a wireless network if an access point or school server is available.
At the moment, an XO laptop cannot be on both the Internet and on the mesh network at the same time with a default laptop configuration. This ability will hopefully be re-enabled by default in the future; until then, School Servers can serve as Mesh Portals, and further details can be found on [[Mesh_Network_Details#Mesh_Portals|the Mesh Network Details page]].


No, XO laptops cannot share an internet connection from one XO to the other.<!-- technically possible but not implemented yet -->
===What exactly is a mesh network?===


===What exactly is a mesh network?===
A [[Mesh_Network_Details|mesh network]] allows nearby XO-1 laptops to talk to one another directly (wirelessly) without the need for a traditional Internet Service Provider.


An [http://wiki.sugarlabs.org/go/Features/Ad_hoc_Networking ad-hoc network] is a feature of Sugar that allows nearby XO laptops to collaborate among themselves without needing internet service.
This feature makes very small rural deployments practical. The idea is that the laptops do the heavy lifting, rather than the traditional hierarchical network of hubs/switches/routers.


The [[Mesh_Network_Details|mesh network]] was a feature of XO-1 laptops that did the same, but also allowed the laptop to act as a relay for other laptops. This feature made very small rural deployments practical. The idea was that the laptops do the heavy lifting, rather than the traditional hierarchy of equipment. It was never fully built, but the laptop to laptop sharing remains.
Try the mesh demo here, to see [http://laptop.org/en/laptop/hardware/features.shtml<!--direct link is http://laptop.org/en/laptop/hardware/meshdemo.shtml--> how a mesh can connect to the Internet].


===Is there an email program?===
===Is there an email program?===

Latest revision as of 02:34, 28 June 2014

Internet, Connectivity, Email, Chat

How can I access the Internet?

The XO Laptop Manual has a helpful chapter:

When using Sugar, see Connecting to the Internet page on the Sugar Labs Wiki.

When using Gnome, click on the network icon on the top right of the screen and select your wireless network.

Our Wifi Troubleshooting Guide provides tips to connect to different access points, including a February 2014 fix for a bug that prevented XOs from using wireless, particularly with many XO-1s nearby.

For setting up a wireless network for XO laptops, see Wifi Connectivity.

I am on Google, but the browser then tells me "search failed"!

When the Browse activity is launched, it displays a page with a Google logo and a search box. This page is stored locally in the XO, and it does not indicate that the XO is connected to the Internet. Please check How can I access the Internet for how to connect to the Internet.

Can I use a wired Ethernet connection?

Yes, you can connect to a wired Internet connection by using a USB-to-Ethernet adapter.

Note: XO laptops were intentionally designed for children in developing nations where it is faster and less expensive to introduce wireless connections, rather than a traditional telecom infrastructure.

How do I disable wireless when flying?

Right-click over the XO icon in the centre of the screen, then select My Settings, then Network, and untick the Radio box.

Can XO laptops share an Internet connection?

Yes, XO laptops can share an internet connection using a wireless network if an access point or school server is available.

No, XO laptops cannot share an internet connection from one XO to the other.

What exactly is a mesh network?

An ad-hoc network is a feature of Sugar that allows nearby XO laptops to collaborate among themselves without needing internet service.

The mesh network was a feature of XO-1 laptops that did the same, but also allowed the laptop to act as a relay for other laptops. This feature made very small rural deployments practical. The idea was that the laptops do the heavy lifting, rather than the traditional hierarchy of equipment. It was never fully built, but the laptop to laptop sharing remains.

Is there an email program?

If you have a gmail account, you can use the Gmail activity to access your email.

For other e-mail accounts, you can use Browse to access web-based email programs.

Can I install Other software, like Flash, Java, AIM, MSN Messenger, or Skype?

Most Other software is not supported by OLPC. Some software is Free and Open Source Software and supported by its own User Community. Other software does not meet the OLPC standard of Software Freedom.

Still, there are community efforts to enable popular packages like Skype calling on the XO. Proceed at your own risk, making sure to set the sound device in the options menu, if you follow the unsupported installation instructions. For video with sound, follow the 'gstfakevideo' instructions at the bottom of that page.