Repair: Difference between revisions
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Jan 16, 2008 Birmingham News Story: [http://blog.al.com/spotnews/2008/01/group_from_city_sees_ease_of_r.html Group from city sees ease of repairs on XO Laptop] |
Jan 16, 2008 Birmingham News Story: [http://blog.al.com/spotnews/2008/01/group_from_city_sees_ease_of_r.html Group from city sees ease of repairs on XO Laptop] |
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== Community repair centers == |
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==North America - Out of Warranty== |
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A community effort is underway to figure out an infrastructure for grassroots-run repair centers (because OLPC does not have the time or resources to manage thousands of repair centers on their own, and we're all about local collaboration and empowerment around here). |
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A list of interested groups that want to form repair centers is [[Repair centers|listed here]]. '''The repair center program has not started yet!''' There isn't yet a worked-out way to get parts out easily to grassroots groups. However, while waiting for a supply-chain solution to emerge, plenty of other planning, collaboration, and resource creation is going on in the meantime. Grassroots organizers or Community Repair Centers are strongly encouraged to list their groups on that page and discuss their plans and share their successes on the [http://lists.laptop.org/listinfo/grassroots grassroots mailing list]. |
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== How you can help == |
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* Assist with the [[Repair centers]] effort - information on how to help with that specific effort is posted on their page. |
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* Local Coordinator with Backup |
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* Fix laptops in your area, and document the fixes on this wiki. Make tutorials and walkthroughs on how to replace damaged parts, what you can substitute for a lost charger, and whatever things you might encounter. |
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** From our current volunteers, support and otherwise |
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* If you have a lot of time to devote towards this, join [[Support gang]] and help field calls and emails from people who have no local repair options. |
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* Share your ideas and thoughts on repair on the [[Talk:Repair|talk page]]. |
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* Location: University, Church or Other NonProfit |
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** Must have secure onsite storage for equipment , tools and parts |
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** Must have shipping/receiving capabilities during "normal business hours" |
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** Must be able to accomodate 30+ people plus parking |
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** Must *not* require additional insurance waivers etc |
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** must have broadband available: ethernet to set up temporary hotspot |
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For folks who just can't wait and don't have a way of fixing things community-style, some suggestions are below. Note that this list (and indeed, this entire wiki page) is a community generated resource with ''suggestions,'' and inclusion of businesses on this list does not mean that they are partnered with, endorsed by, or otherwise have any kind of relationship with OLPC. |
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* Times: Regular Periodic |
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** At least monthly |
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** As often as weekly, or more, if staffing and demand supports it |
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* Atmosphere: |
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** Model on Apple Genius Bar? eg. make it an showcase for OLPC and the XO |
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** Setup Hotspot |
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** Setup Mesh |
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** Allow drop ins to mesh their XO's |
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** Snacks etc if volunteered |
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** really great POS from OLPC |
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** A few demo XO's for folks to try |
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* Repair: |
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** DIY supported |
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** Knowledgeable volunteers to help |
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====Repair Centers Lists ==== |
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*[[Repair centers|Volunteer repair centers]] being formed around the US |
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*[http://tech.groups.yahoo.com/group/OLPC-US/ Interactive XO Support Forum] Interactive Community Based Tech Support Group |
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===Commercial Repair Options=== |
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*[http://www.rmslogistics.com/ RMS Logistics Out of Warranty Repair Center] Post 30 Day Product Repair & Support |
*[http://www.rmslogistics.com/ RMS Logistics Out of Warranty Repair Center] Post 30 Day Product Repair & Support |
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==Parts List== |
==Parts List== |
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A [[Repair Parts]] list is under development for Do It Yourself repairs |
A [[Repair Parts]] list is under development for Do It Yourself repairs. Help us find sources and alternatives! |
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Revision as of 15:31, 13 February 2008
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</imagemap>For a full menu of in-warranty and post-warranty Support options, please check our Main Support Page.
Jan 16, 2008 Birmingham News Story: Group from city sees ease of repairs on XO Laptop
Community repair centers
A community effort is underway to figure out an infrastructure for grassroots-run repair centers (because OLPC does not have the time or resources to manage thousands of repair centers on their own, and we're all about local collaboration and empowerment around here).
A list of interested groups that want to form repair centers is listed here. The repair center program has not started yet! There isn't yet a worked-out way to get parts out easily to grassroots groups. However, while waiting for a supply-chain solution to emerge, plenty of other planning, collaboration, and resource creation is going on in the meantime. Grassroots organizers or Community Repair Centers are strongly encouraged to list their groups on that page and discuss their plans and share their successes on the grassroots mailing list.
How you can help
- Assist with the Repair centers effort - information on how to help with that specific effort is posted on their page.
- Fix laptops in your area, and document the fixes on this wiki. Make tutorials and walkthroughs on how to replace damaged parts, what you can substitute for a lost charger, and whatever things you might encounter.
- If you have a lot of time to devote towards this, join Support gang and help field calls and emails from people who have no local repair options.
- Share your ideas and thoughts on repair on the talk page.
Commercial Repair Options
For folks who just can't wait and don't have a way of fixing things community-style, some suggestions are below. Note that this list (and indeed, this entire wiki page) is a community generated resource with suggestions, and inclusion of businesses on this list does not mean that they are partnered with, endorsed by, or otherwise have any kind of relationship with OLPC.
- RMS Logistics Out of Warranty Repair Center Post 30 Day Product Repair & Support
Parts List
A Repair Parts list is under development for Do It Yourself repairs. Help us find sources and alternatives!