Talk:Repair center kit

Printable template pad

I have been thinking also, would be a handy 8 1/2 x 11 'printable template' pad for putting on the desk/flat surface. Basically, outline circles and shapes to put all the screws and parts as they are dissembled and put to the side. Orderly and clearly marked on the template for each part. (Could actually be a photograph/scan of the part, for those truly motivated. :) )

The 'oversized' parts which don't fit, can be 'cleverly' footprinted by a corner or edge outline of the part. The rest of the piece can extend off the piece of paper.

--Iain Davidson

8.5x11 is only an american format mind you. Other countries when they start getting repair centers will require other formats. And is one sheet enough?

--Seth Woodworth

If your goal (or at least if you're keeping in mind) the needs of an overseas deployment repair center, such a mat really needs to be bigger, more durable, and anti-static.

And this has been giving me pause.

Anti-static grounding is easy anywhere AC mains exist, but for a deployment struggling to keep XO's and servers running (possibly with Solar or generators) it could become problematic. A good grounding system is critical (or the anti-static mat buys you little) so it seems most reasonable to have a minimalistic ground loop system which can be deployed for this purpose.

Alternately, an anti-static spray might be a better solution.

I wonder how the Army does field grounding for this type of stuff?

--Steve Holton

Starter kit

Alan Claver wrote a suggestion of a package OLPC could offer. This is a proposal, not an actual kit being offered; there are no current plans to offer such a kit at this time.

What many computer vendors do is that they provide a "startup kit" to a service center which would provide the basis for stocking a service center.

Most create kits based on the number of units they would service - for example 1 motherboard for every 1000 units in the "service area"

Of course, our trick is that we don't have historical repair figures which could help centers figure out how many of each part they need but I do recommend we provide at least 1 startup kit as follows:

• 1 fully functional XO (battery and adapter)
• 1 motherboard
• 1 TTL-RS232 programming adapter
• 5 keyboards
• 5 trackpads
• 5 AC adapters (extras for stand alone sales)
• 5 batteries (extras for stand alone sales)
• 1 set of plastic parts (XO without electronics)
• 1 set of metal parts (all mounting hardware and such)
• 1 set of extra screws (a generous supply)

Mchua notes that the XO comes with a set of extra screws in its handle; still, extra screws are never a bad idea.

This should provide enough spare parts for perhaps 5000 unit coverage assuming we have resolved many of the initial parts issues.

Mchua notes that we don't know how many units this kind of kit would actually cover, but it's not a bad guess.

The operational XO is important so that suspect parts can be tested in a known working environment. I guess this could be optional if the service group already has a working XO.

Spare hardware is also vital - service center should not be forced to cannibalize existing XOs for parts. We could take down M or D stock to the basic parts but it would be nice if OLPC gets a supply of assembly hardware from the vendors directly.

The TTL adapter is very important as all service centers should be able to unbrick D6 issues. This could be one of the most lucrative processes for those centers charging fair value to repairs. Community centers might want to do this for free?

After a service center purchases the kit, then can resupply their stock using whatever system you guys figure out but any "registered" service center must be able to purchase parts at a price lower than retail customers to allow them some small profit margin. A margin of 10% is usually a good figure. It MUST not be based on quantity - 1 or 100 should be the same price.