Repair

  This page is monitored by the OLPC team.

For a full menu of in-warranty and post-warranty Support options, please check our Main Support Page.

Diagnosis If you have a broken XO and need to figure out what the problem is, start here. If your laptop won't get to the point where Sugar boots, or if you think the problem is with the physical machine rather than the software, see Hardware diagnosis. If the problem occurs when Sugar or an Activity is running, or you think the problem is in software, see Startup Diagnosis, Wifi Troubleshooting Guide, and XO Troubleshooting Guide.

Support A number of volunteer-run support efforts are available. Send mail to help@laptop.org Join the Support gang crew of volunteers Visit the live help chat, staffed by volunteers Peruse known bugs

Give1Get1 Repair Centers Do you want to find a community repair center near you with tools and volunteers dedicated to fixing XOs? Do you want to send your laptop to a repair center for fixing? Do you want to start a repair center of your own? If you received your laptop through your school, your school will usually have a different repair system in place. Use it! Learn more about community Repair centers and how they operate. Find a community repair center near you using the Directory of repair centers. Some repair centers will also allow you to mail your laptop to them. If you want to start a repair center of your own, see the How to start a repair center guide.

Disassembly and Spare parts If you know what part is broken and just need to learn how to take your XO apart to get to it, check out the excellent Disassembly tutorials. The most commonly done and easiest disassembly-based repairs can be found in Simple repairs. If you need spare parts to replace broken parts in your XO, see Spare parts for the current progress in making these parts available to the community.

Commercial Repair Options

For folks who just can't wait and don't have a way of fixing things community-style, some suggestions are below. Note that this list (and indeed, this entire wiki page) is a community generated resource with suggestions, and inclusion of businesses on this list does not mean that they are partnered with, endorsed by, or otherwise have any kind of relationship with OLPC.

• RMS Logistics Out of Warranty Repair Center Post 30 Day Product Repair & Support

Parts List

A Repair Parts list is under development for Do It Yourself repairs. Help us find sources and alternatives!

Resources

• Jan 16, 2008 Birmingham News Story: Group from city sees ease of repairs on XO Laptop
• Wad's Repairs and support speech May 2008
• /meeting minutes from discussions on repairs.