User:Petros.Polonos/Travelling support team: Difference between revisions
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* Daily maintenance and configuration. |
* Daily maintenance and configuration. |
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As a result, we shall be ready to travel to any agreed destination and be ready to provide |
As a result, we shall be ready to travel to any agreed destination and be ready to provide technical support without much of a problem. |
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==== Field support guidelines ==== |
==== Field support guidelines ==== |
Revision as of 20:26, 6 February 2011
Travelling support team (including deployment, updates etc.) will consist of Piotr & Natalia (not to mention our two dogs).
1. Project Title & Shipment Detail
- Name of Project: (WEB-PUBLISHED) Travelling support team (codename "Skipping Stone")
- Shipping Address You've Verified:
Piotr Skulski
Ogrodowa 31/35
00-893 Warszawa
Poland
+48511974127
petros.polonos@gmail.com
- Number of Laptops (or other hardware) You Request to Borrow:
2 XO's. Preferably 1 * 1.0 and 1 * 1.5
- Loan Length—How Many Months:
3-5 months for this pilot
2. Team Participants
- Name(s) & Contact Info: (include all email addresses & phone numbers)
- Teams of more than 1 person are not required, but favored!
- Employer and/or School:
- Past Experience/Qualifications:
Piotr Skulski; petros.polonos@gmail.com; +48511974127; technical leader; ecommerce & networking consultant.
Natalia Szymanska; natalia.sunjata@gmail.com; +48507633475; chief tester; freelance interpreter/translator.
Zuzanna Skulska; contact via Piotr Skulski; junior tester; gymnasium student.
Technical Partner: http://hackerspace.pl
3. Objectives
- Project Objectives: (WEB-PUBLISHED)
- Concrete proposals with defined, measurable outcomes are much more likely to result in a laptop than "it would be cool to play with these and demo them".
Support team training
We are going to get involved in OLPC deployment and support on the long-term basis. This project's first goal is to give us practical knowledge of the system.
- Setting up local community network in the heterogeneous environment.
- Setting up and maintenance of XS in the ad hoc network.
- Daily maintenance and configuration.
As a result, we shall be ready to travel to any agreed destination and be ready to provide technical support without much of a problem.
Field support guidelines
During the project, all considerations and conclusions will be published online, building a knowledge base for future field support people. As much as possible, we shall be also answering questions coming through the internet.
Base for future Polish grassroot pilot
As of Feb. 6th, 2011, we are actively looking for contact with educators in Poland, interested in OLPC as an alternative educational project. Our knowledge and experience with the system will be used to introduce non-technical partners and let them get familiar with the solution.
4. Plan of Action
- Plan and Procedure for Achieving the Stated Objectives:
- Setting up a local "community" network with single XS, two XOs and couple 3rd party units (Ubuntu Sugar Remix or Sugar on a Stick)
- Adding full spectrum of activities and services.
- Thorough testing and regular work simulation in the local network and over internet.
- Logging specific aspects of Polish environment for future pilot/deployment needs.
- Verification of Deployment Guide in Polish context.
- Summary of the project for future follow-ups.
5. Needs
- Why is this project needed?
- There is a need for permanent support teams, travelling to areas that need additional support.
- For short term volunteer teams, there is a need for
- Locally?
- In the greater OLPC/Sugar community?
- Outside the community?
- Why can't this project be done in emulation using non-XO machines?
- Why are you requesting the number of machines you are asking for?
- Will you consider (1) salvaged/rebuilt or (2) damaged XO Laptops?
6. Sharing Deliverables
- Project URL—where you'll Blog specific ongoing progress:
- Please web-publish this entire completed proposal, removing any sections affecting your personal privacy. Ask if you want help -- communicating with our OLPC/Sugar global community is core!
- How will you convey tentative ideas & results back to the OLPC/Sugar community, prior to completion?
- How will the final fruits of your labor be distributed to children or community members worldwide?
- Will your work have any possible application or use outside our community?
- If yes, how will these people be reached?
- Have you investigated working with nearby XO Lending Libraries or Project Groups?
7. Quality/Mentoring
- Would your Project benefit from Support, Documentation and/or Testing people?
- Teachers' input into Usability?
- How will you promote your work?
- Can we help you with an experienced mentor from the OLPC/Sugar community? (WEB-PUBLISHED)
- If YES: specify the kind of Ongoing Mentoring that will benefit you most.
- If NO: specify who will help you share your progress, creations & results.
8. Timeline (Start to Finish)
- Please include a Proposed timeline for your Project life-cycle: (this can be in the form of Month 1, Month 2, etc rather than specific dates)
- Include a couple milestones, even if tentative.
- Specify how you prefer to communicate your ongoing progress and obstacles!
- [ ] I agree to pass on the laptop(s) to a local OLPC group or other interested contributors in case I do not have need for the laptop(s) anymore or in case my project progress stalls.