Attaching Sugar logs to tickets: Difference between revisions

From OLPC
Jump to navigation Jump to search
(New page: If you provide debugging logs to a ticket, you'll be making it much easier to developers to fix the issue. These are general steps to follow when providing logs for some bug: * Open the ...)
 
(No difference)

Revision as of 17:23, 23 December 2007

If you provide debugging logs to a ticket, you'll be making it much easier to developers to fix the issue.

These are general steps to follow when providing logs for some bug:

  • Open the terminal activity.
  • Type the following:
echo 'export SUGAR_LOGGER_LEVEL=debug' >> /home/olpc/.xsession
  • Reboot
  • Do the minimal steps to reproduce the bug.
  • The relevant logs are in /home/olpc/.sugar/default/logs, copy them to an usb stick and attach to the ticket from some other computer.
  • Another interesting file to attach to the ticket is /var/log/messages.
Retrieved from "http://wiki.laptop.org/mediawiki/index.php?title=Attaching_Sugar_logs_to_tickets&oldid=88206"