Twitter FAQ: Difference between revisions
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(New page: ==Twitter FAQ== This is just a start. Please add/change. Q: Technical support questions :for example :* my keyboard broke :* my computer won't start up :* the red battery light keeps bli...) |
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This is just a start. Please add/change. |
This is just a start. Please add/change. |
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Q: Technical support questions |
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: A - Direct them to the [[Support FAQ]] and support@laptop.org |
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:for example |
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:* my keyboard broke |
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:* my computer won't start up |
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A: Direct them to ?<br> |
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A: They should be directed to their regional deployment.<br> |
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:A - They should be directed to their [[Regional groups|regional deployment or group]], and invited to join the grassroots@laptop mailing list |
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A: No.<br> |
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Q: Do you guys give away laptops to developing countries?<br> |
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:A - Not this year. |
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A:<br> |
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Q |
;Q - Do you guys give away laptops to developing countries? |
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:A - We make laptops available at cost, and sometimes support full deployments with matching gifts of laptops. Deployments aim to [[OLPC:5P#Saturation|saturate]] a community. |
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;Q - Can you set up internet in a developing community without that community purchasing laptops? |
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Q: How can I buy laptops?<br> |
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A: <br> |
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Q |
;Q - How can I buy laptops? |
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:A - If there is already a deployment in your region, talk to them. To start a deployment for a country or region, write to: countries@laptop. To start a deployment for a smaller community like a school or district, |
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A: <br> |
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;Q - How can I purchase a laptop for my own personal use? |
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:A - '''Short answer''': We don't retail individual XOs; try Ebay. '''Long answer''': if you are working on a software, content, or educational project that could be useful to other XO deployments, you can apply to get free XOs from our [[Contributor|contributors program]]. |
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Revision as of 22:13, 3 December 2009
Twitter FAQ
This is just a start. Please add/change.
- Q - Technical support questions (for example, my keyboard broke, my computer won't start up, the red battery light keeps blinking, but the battery refuses to charge)
- A - Direct them to the Support FAQ and support@laptop.org
- Q - I live in X place and am looking for a community to join.
- A - They should be directed to their regional deployment or group, and invited to join the grassroots@laptop mailing list
- Q - Are you doing another G1G1.
- A - Not this year.
- Q - Do you guys give away laptops to developing countries?
- A - We make laptops available at cost, and sometimes support full deployments with matching gifts of laptops. Deployments aim to saturate a community.
- Q - Can you set up internet in a developing community without that community purchasing laptops?
- A - While OLPC is devoted to the cause of connecting all the world's children to the internet, we don't set up connectivity in communities that aren't currently using XOs.
- Q - How can I buy laptops?
- A - If there is already a deployment in your region, talk to them. To start a deployment for a country or region, write to: countries@laptop. To start a deployment for a smaller community like a school or district,
- Q - How can I purchase a laptop for my own personal use?
- A - Short answer: We don't retail individual XOs; try Ebay. Long answer: if you are working on a software, content, or educational project that could be useful to other XO deployments, you can apply to get free XOs from our contributors program.
- Q - I sent you guys a letter / left you a message a while ago but have not received a response.
- A - We're sorry. We get a great deal of mail on a daily basis; it might have gotten lost. Try emailing your comment/question to help at laptop.org.