Twitter FAQ: Difference between revisions

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(New page: ==Twitter FAQ== This is just a start. Please add/change. Q: Technical support questions :for example :* my keyboard broke :* my computer won't start up :* the red battery light keeps bli...)
 
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This is just a start. Please add/change.
This is just a start. Please add/change.


;Q - Technical support questions (for example, my keyboard broke, my computer won't start up, the red battery light keeps blinking, but the battery refuses to charge)
Q: Technical support questions
: A - Direct them to the [[Support FAQ]] and support@laptop.org
:for example
:* my keyboard broke
:* my computer won't start up
:* the red battery light keeps blinking, but the battery refuses to charge
A: Direct them to ?<br>


Q: I live in X place and am looking for a community to join. <br>
A: They should be directed to their regional deployment.<br>


;Q - I live in X place and am looking for a community to join.
Q: Are you doing another G1G1.<br>
:A - They should be directed to their [[Regional groups|regional deployment or group]], and invited to join the grassroots@laptop mailing list
A: No.<br>


;Q - Are you doing another G1G1.
Q: Do you guys give away laptops to developing countries?<br>
:A - Not this year.
A:<br>


Q: Can you set up internet in a developing community without that community purchasing laptops?<br>
;Q - Do you guys give away laptops to developing countries?
:A - We make laptops available at cost, and sometimes support full deployments with matching gifts of laptops. Deployments aim to [[OLPC:5P#Saturation|saturate]] a community.
A: While OLPC is devoted to the cause of connecting all the world's children to the internet, we unfortunately don't have the human resources to set up connectivity in communities that aren't currently using XOs.<br>


;Q - Can you set up internet in a developing community without that community purchasing laptops?
Q: How can I buy laptops?<br>
:A - While OLPC is devoted to the cause of connecting all the world's children to the internet, we don't set up connectivity in communities that aren't currently using XOs.
A: <br>


Q: How can I purchase a laptop for my own personal use?<br>
;Q - How can I buy laptops?
:A - If there is already a deployment in your region, talk to them. To start a deployment for a country or region, write to: countries@laptop. To start a deployment for a smaller community like a school or district,
A: <br>


;Q - How can I purchase a laptop for my own personal use?
Q: I sent you guys a letter a while ago but have not received a response.<br>
:A - '''Short answer''': We don't retail individual XOs; try Ebay. '''Long answer''': if you are working on a software, content, or educational project that could be useful to other XO deployments, you can apply to get free XOs from our [[Contributor|contributors program]].
A: We're sorry. We get so much mail on a daily basis; it might have gotten lost. Try emailing your comment/question to help at laptop.org.<br>

;Q - I sent you guys a letter / left you a message a while ago but have not received a response.
:A - We're sorry. We get a great deal of mail on a daily basis; it might have gotten lost. Try emailing your comment/question to <tt>help at laptop.org</tt>.

Revision as of 22:13, 3 December 2009

Twitter FAQ

This is just a start. Please add/change.

Q - Technical support questions (for example, my keyboard broke, my computer won't start up, the red battery light keeps blinking, but the battery refuses to charge)
A - Direct them to the Support FAQ and support@laptop.org


Q - I live in X place and am looking for a community to join.
A - They should be directed to their regional deployment or group, and invited to join the grassroots@laptop mailing list
Q - Are you doing another G1G1.
A - Not this year.
Q - Do you guys give away laptops to developing countries?
A - We make laptops available at cost, and sometimes support full deployments with matching gifts of laptops. Deployments aim to saturate a community.
Q - Can you set up internet in a developing community without that community purchasing laptops?
A - While OLPC is devoted to the cause of connecting all the world's children to the internet, we don't set up connectivity in communities that aren't currently using XOs.
Q - How can I buy laptops?
A - If there is already a deployment in your region, talk to them. To start a deployment for a country or region, write to: countries@laptop. To start a deployment for a smaller community like a school or district,
Q - How can I purchase a laptop for my own personal use?
A - Short answer: We don't retail individual XOs; try Ebay. Long answer: if you are working on a software, content, or educational project that could be useful to other XO deployments, you can apply to get free XOs from our contributors program.
Q - I sent you guys a letter / left you a message a while ago but have not received a response.
A - We're sorry. We get a great deal of mail on a daily basis; it might have gotten lost. Try emailing your comment/question to help at laptop.org.