This page is monitored by the OLPC team.
For a full menu of in-warranty and post-warranty Support options, please check our Main Support Page.
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If you have a broken XO and need to figure out what the problem is, start here.
- If your laptop won't get to the point where Sugar boots, or if you think the problem is with the physical machine rather than the software, see Hardware diagnosis.
- If the problem occurs when Sugar or an Activity is running, or you think the problem is in software, see Software diagnosis.
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A number of volunteer-run support efforts are available.
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Do you want to find a community repair center near you with tools and volunteers dedicated to fixing XOs? Do you want to send your laptop to a repair center for fixing? Do you want to start a repair center of your own?
If you received your laptop through your school, your school will usually have a different repair system in place. Use it!
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If you know what part is broken and just need to learn how to take your XO apart to get to it, check out the excellent Disassembly tutorials.
The most commonly done and easiest disassembly-based repairs can be found in Simple repairs.
If you need spare parts to replace broken parts in your XO, see Spare parts for the current progress in making these parts available to the community.
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Commercial Repair Options
For folks who just can't wait and don't have a way of fixing things community-style, some suggestions are below. Note that this list (and indeed, this entire wiki page) is a community generated resource with suggestions, and inclusion of businesses on this list does not mean that they are partnered with, endorsed by, or otherwise have any kind of relationship with OLPC.
Parts List
A Repair Parts list is under development for Do It Yourself repairs. Help us find sources and alternatives!
Resources