AlpXO
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Introduction
This is a Repair center beta test (main contact person is Thomas Unterhauser).
Process
- XO owners and XO libraries (Bayern and South Tyrol) will contact the repair center and state their problem
- Members of the repair center will assess the problem and contact the XO owner
- XO owner will ship XO to Innsbruck (address will be provided by repair center contact)
- any parts needed will be purchased by the XO owner and shipped to Innsbruck
- the XO and parts will be cataloged by the repair center and XOs will be repaired with parts ordered by their owners
- note: make sure that parts do not get mixed up!
- fixed XOs will be tested for functionality
- XO owner will have a prepaid shipping label sent to the repair center
- repaired XOs will be shipped back to their owners