User talk:Mchua/Braindumps/Support gang

From OLPC
< User talk:Mchua
Revision as of 20:16, 23 April 2008 by Mchua (talk | contribs) (New page: == Possible extensions == * This could be used for coordinating not just support volunteers, but content team, translation team, etc. * As Seth pointed out, SG (or these "more formal" tea...)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

Possible extensions

  • This could be used for coordinating not just support volunteers, but content team, translation team, etc.
  • As Seth pointed out, SG (or these "more formal" teams) shouldn't be people who make things, but people who make things so that other people can make things - there should be a meta element to the work of recognized volunteers.
    • However, we should recognize and encourage big contributors, even if their work isn't meta.

Iain's thoughts

  • SG traditionally has been a 'boot camp' for new volunteers to get their feet wet about OLPC.
  • Once they have figure out systems, they move on to what interests them most... moving on from support issues... leaving no one left to approach tickets.
  • Adam/Kim management style about supervisory / volunteer herding ?
  • contributiong towards systems which help people contribution
  • Alumni, senior alumni - recognition
  • 5 weeks - introduction, flare, swag 'recognition'
  • Badge on your talk page
  • yourname@volunteers.laptop.org email address, active for 3 months beyond your last active tour of duty?


  • 5 (20 hr?) week 'ownership'
    • committment
    • ownership of participation
    • acknowledgement / cookie , talk page 1) who you are 2) what you have done, 3) where you want to be in an year, 4) vetting of members
    • chair board, with votes,
  • 3 (50 hr?) months 'acknowledgement'
    • thanks for all the time you put in.

Outreach / recruitment

  • need Community leader, taking care of the new volunteer inquiries
  • Welcome message to all newbies,


Wiki custodial / librarian


Wiki plugins needed

  • iframe

OLPC =

  • hardware - great idea - XO Laptop
  • software - sort of works
  • content -

Jobs Wanted page

  • Photos - photographer give them to CC
        - people who want specific photos
  • Graphic designers - images to vectors/SVG (Hisperan)
    two columns - images needed work , new images
      (pages