Attaching Sugar logs to tickets
Revision as of 13:23, 23 December 2007 by LFaraone (talk | contribs) (AttachingSugarLogsToTickets moved to Attaching Sugar Logs to Tickets: camelcase is evil)
If you provide debugging logs to a ticket, you'll be making it much easier to developers to fix the issue.
These are general steps to follow when providing logs for some bug:
- Open the terminal activity.
- Type the following:
echo 'export SUGAR_LOGGER_LEVEL=debug' >> /home/olpc/.xsession
- Reboot
- Do the minimal steps to reproduce the bug.
- The relevant logs are in /home/olpc/.sugar/default/logs, copy them to an usb stick and attach to the ticket from some other computer.
- Another interesting file to attach to the ticket is /var/log/messages.