Stuck keys

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Revision as of 13:22, 25 April 2008 by 128.117.197.25 (talk) (Why this happens)
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This page is about keys sticking on an XO keyboard when you don't want them to. For the X accessibility feature, see stickykeys.

It has been reported that some XOs experience sticky or broken keys.

Apparently, the left ALT key is usually affected.

Why this happens

This is not a problem in increased "stickiness", it is a problem of ineffective insulation between the two conductive membranes. There are several problems with the keyboard manufacture that can cause this problem. One is a mis-registration of the different membranes making up the keyboard. While there are several mechanical pins to maximize registration, a slight warping of the bottom layer (which is stuck to a metal plate) can still occur. Even if not mis-registered, the slight buckling of the bottom membrane which results can cause a sticky key. This problem was addressed in pre-production, and hasn't been seen on dissected failing production units.

Another likely hypothesis is the spacing/insulating compound which is placed between the keyboard membranes is inadequate around certain keys. The bottom membrane contains a serpentine array of traces which are shorted out by contacts attached to the upper membrane during a key press. There is a is a printed pattern of rubbery glue which separates the two membranes and holds the contacts apart when the key is not pressed. This rubbery layer is laid out into 3mm wide linear traces between key rows, and as 2mm, diamond shaped dots, or 0.5 mm dots internal to the key. Most keys have an array of 4 contact dots with a 2mm, diamond shaped spot of glue directly between all 4 contacts. However the Ctrl, both Hand and Alt keys as well as the ] key have 6 contact dots with only two 0.5mm dots of glue to hold the contacts apart. The center pair of dots in the group of 6 have no glue dots at all between the upper and lower membranes and therefore may be more prone to failure.

Apparently these keys are the ones which are reported to stick the most often. [1] In response, a new silkscreen mask for this compound has been prepared, which both decreases the available contact area and increases the size of the central spacing dots under the problem keys.

To test whether this is indeed the problem

  • Reboot and enter OpenFirmware (the Ok prompt) by pressing the 'ESC' key.
  • Run the keyboard test.
 ok test keyboard

Symptoms

  • Press the LEFT ALT key several times. The key is stuck on, but may turn off as the key is pressed, until it comes on again when fully depressed.

Temporary software workaround

As a (temporary?) workaround, the left ALT key can be disabled with the following commands (to be executed from the Terminal activity):

xmodmap -e "remove mod1 = Alt_L"
xmodmap -e "keycode 64 ="
xmodmap -e "keycode 133 = Alt_L Meta_L"
xmodmap -e "add mod1 = Alt_L"

In order to apply these settings on startup, the respective commands can be added to .xsession.

  • if /home/olpc/.xsession does not exist:
    • in the Terminal activity, execute the following command: cp /home/olpc/.xsession-example /home/olpc/.xsession
  • open .xsession with the following command: nano -w /home/olpc/.xsession
  • at the end, add the following lines
# remove broken Left ALT key from modifier map
xmodmap -e "remove mod1 = Alt_L"
# disable broken Left ALT key
xmodmap -e "keycode 64 ="
# replace Left ALT with Left Hand key
xmodmap -e "keycode 133 = Alt_L Meta_L"
# add the Left Hand (as Alt_L) to the modifier map
xmodmap -e "add mod1 = Alt_L"
  • save the file by hitting CTRL+X, then enter "y" to confirm

Fix: Disassembly and cleaning

This has been reported to make sticky keyboards "work flawlessly." OLPC does not recommend that you try this: it isn't likely to fix the problem, and involves taking the keyboard of your XO apart in a way that could also damage the keyboard even further.'

Some folks have fixed the issue by removing the keyboard and cleaning under the contacts where the sticky build-up is occurring. Use rubbing alcohol or an eraser. It's certainly worth a try although the keyboard does take some Disassembly to get to.

Key Codes

Other keys - such as left control key (LCTRL) - have been reported to be broken as well. Here is a list of commonly required key codes:

Key Key Code Key Designation
LCTRL 37 Control_L
LALT 64 Alt_L
LSHIFT 50 Shift_L
ALT GR 108 [tbc]
LGRAB 133 [tbc]
RGRAB 134 [tbc]

Reporting: Add your serial to this list.

If you are having this issue, please add your serial number to this wiki page: Stuck_keys_SN

OLPC is currently looking for further data on the stuck key problem.

http://lists.laptop.org/pipermail/community-support/2008-April/001922.html

See Also