Manuals: Difference between revisions

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<big>A manual for Group 1</big>: a '''[[Simplified users guide]]''' is being developed.
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: A second manual for them : [http://nortellearnit.org/LearniT/usingthexo via Nortel LearniT]
: with videos...


<big>A manual for Group 0</big>: including people who just want to know a bit more about the laptop, is available from [https://dev.laptop.org/~sj/.library_pages/xo-guide/bundle_index.html our demo library]. (to be wikified)


== History ==
Some early discussion about a manual with Asher Heimermann were very useful. See also contributions by [[user:annegentle|Anne Gentle]], [[user:ToddKelsey|Todd Kelsey]] and [[user:mokurai|Ed Cherlin]] on this wiki.


=== Technical audiences ===
There are at least four technical audiences:


'''Group 0''': '''All people''' who just want to know a bit more about the laptop


⚫
== Mailing List ==
'''Group 1''': '''Kids/novices''' - tutorials, self-tour, etc.
⚫
There is a mailing list with weekly manual/documentation updates (the olpc library mailing list): [http://mailman.laptop.org/listinfo/library]


== Obsolete Manuals ==
'''Group 2''': '''Teachers/parents/adults'''/etc. (people developing/presenting
⚫
* Nortel LearnIT [http://nortellearnit.org/LearniT/usingthexo Using the XO]
content, facilitating activities, etc.) There's a lot of crossover
* [[Simplified users guide]]
between Group 1 and Group 2, especially in the beginning stages of the
* [https://dev.laptop.org/~sj/.library_pages/xo-guide/bundle_index.html XO Guide]
program. - tutorials, activities, etc.


'''Group 3''': '''1st-tier support''' (site experts, server/internet connection
maintainers, etc.) - people representing the site. There's a lot of
crossover between Group 2 and Group 3. - "training" program as part of
rollout; needs to define roles/responsibilities/expectations as well as
technical stuff. See [[Deployment_Guide]] pages.

'''Group 4''': '''2nd-tier support''' (server installers, troubleshooters/fixers,
etc.) - people representing the organization(s) deploying the olpc
program - again, "training" program as part of the rollout. Similar
coverage of roles/responsibilities/expectations, though with a more
technical bent than the Group 3 stuff. See [[Deployment_Guide]] pages.

There may be additional, more technical audiences (hackers, developers,
etc.); because of the self-supporting nature of the program, this group
would probably best be served by a wiki/listserve, etc.--open,
bidirectional communication.

=== Startup sheets ===
A "startup sheet" for support and maintenance should probably cover a few basic things. Sheets for a few audiences; at least groups 2 (config and troubleshooting) and 3 (distributing) above.

'''Basics'''
* Care and feeding of the laptop (don't leave it out in the rain, don't jump up and down on it, etc.)
* First-time use (hopefully OLPC has come up with a coherent out-of-box scenario)
* How to charge up the laptop, and how to know when it needs charging. (This could be a new concept for many people in your target audience)
* How laptops link to each other in a mesh, and how they link to a server for Internet access
* How to access a browser and type in a URL--such as the support URL for OLPC.

What happens if the installer can't establish an Internet connection? How will that be handled?




⚫
== Mailing List ==
⚫
There is a mailing list with weekly manual/documentation updates (the olpc library mailing list): [http://mailman.laptop.org/listinfo/library]


[[Category:Documentation]]
[[Category:Documentation]]

Revision as of 23:57, 10 July 2008



Mailing List

There is a mailing list with weekly manual/documentation updates (the olpc library mailing list): [1]

Obsolete Manuals

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