OLPC talk:Volunteer Infrastructure Group/RT/Strategy: Difference between revisions

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What is 'RT' ?
What is 'RT' ?
:An open-source Request Tracker tool (helpdesk tickets by e-mail) tha is used by the [[Support gang]]. This is where e-mail to help@l.o and volunteer@l.o goes. [[User:Cjl|cjl]] 06:07, 17 October 2008 (UTC)

Latest revision as of 06:07, 17 October 2008

What is 'RT' ?

An open-source Request Tracker tool (helpdesk tickets by e-mail) tha is used by the Support gang. This is where e-mail to help@l.o and volunteer@l.o goes. cjl 06:07, 17 October 2008 (UTC)