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== What this page is ==


== Introduction ==
This page is a list of community groups who have offered to start volunteer repair centers once a supply-chain solution is figured out for parts, or once they can figure out their own alternative ways of getting equipment. The groups listed here often have technical knowledge and experience repairing broken computers, usually including XOs. Feel free to list your own group below if you'd like to run a similar endeavor, or partner with other groups in your area. Read [[Repair]] and [[Repair centers]] first to find out what we're doing!


This page is a list of community groups and grassroots businesses who have started (or are in the process of starting) laptop repair centers. The groups listed are <b>separate from OLPC and are run by volunteers</b>, but generally have great technical knowledge and experience to repair broken computers, including XO laptops.
== Meet Others who will Support You ==


'''NOTE: These volunteer-run repair centers DO NOT fix OLPC Tablets. For OLPC Tablet support please visit [http://www.xotablet.com/ www.xotablet.com]'''
<b>1. Please email < holt AT laptop DOT org > your phone number, to discuss your plans! Include a basic outline of your repair center proposal, and which business model(s) and/or volunteering model(s) you are considering towards sustainability. Be sure to include all the best times of the week when you want OLPC to call you back.


'''The centers listed below are run by volunteers that are independent and not affiliated or otherwise related to OLPC.''' OLPC '''CANNOT''' endorse their quality of work, and '''WILL NOT BE HELD LIABLE''' if anything is lost or damaged.
2. Grassroots organizers of Community Repair Centers are strongly encouraged to discuss their plans and share their successes on the [http://lists.laptop.org/listinfo/grassroots grassroots mailing list].


Repair centers may cease operation at any time without notice, so you '''MUST''' directly contact the repair center you want to work on your XO Laptop to make sure:
3. Finally, consider joining OLPC's 60+ [http://lists.laptop.org/listinfo/support-gang Community Support Volunteers] who are driving many of these plans forward.</b>
* They still exist
* That they are willing to work on your problem
* To determine their current shipping/payment terms
* And to verify that you have their current correct address


For common problems, read our [[XO Troubleshooting Guide]] and [[Support_FAQ#Hardware_Repairs.2C_Returns|FAQ (Frequently Asked Questions)]].
== Map of Repair Centers ==
<googlemap lat="41.912497" lon="-95.624207" zoom="3">
47.620716, -122.347533, Seattle, WA, USA
42.35888, -71.05682, Boston, MA, USA
48.751448, -122.472574, Bellingham, WA, USA
38.906981, -77.014231, DC, USA
40.438355, -80.001983, Pittsburgh, PA, USA
36.15888, -86.782097, Nashville, TN, USA
41.547353, -72.650872, Middletown, CT, USA
41.499713, -81.693716, Cleveland, OH, USA
39.099233, -84.517486, Cincinnati, OH, USA
41.879535, -87.624333, Chicago, IL, USA
33.652526, -117.918997, Costa Mesa, CA, USA
33.425711, -86.776886, Helena, AL, USA
</googlemap>
<!---
<imagemap>
Image:usamap.png|
circle 79 37 6 [[#Seattle|Seattle]]
circle 709 140 6 [[#Boston|Boston]]
circle 81 18 6 [[#Bellingham|Bellingham]]
circle 630 279 6 [[#Raleigh|Raleigh]]
circle 648 221 6 [[#DC|Washington DC]]
circle 601 193 6 [[#Pittsburgh|Pittsburgh]]
circle 517 289 6 [[#Nashville|Nashville Murfreesboro]]
circle 694 159 6 [[#Middletown|Middletown]]
circle 581 184 6 [[#Cleveland|Cleveland]]
circle 548 232 6 [[#Cincinnati|Cincinnati]]
circle 498 189 6 [[#Chicago|Chicago]]
</imagemap>--->


Please read [[Repair]] and [[Repair centers]] to understand how volunteers are making this happen, and feel free to list your own group in the appropriate section below.
== Potential locations ==


=== Vancouver, Canada ===
== Spare Parts ==
* Contact SNelson, with the very active Computer Recycling & Linux Users Group [http://freegeekvancouver.org Free Geek Vancouver]


Main article [[Spare parts]]
=== Boston ===
* [[Olin university chapter|Olin college]]; see their [[Olin_university_chapter/Repair_center|draft]]
** documentation, links, etc. to be posted on [[Olin repair center]]


Outside of repair centers, many spare parts are also for sale separately at http://ilovemyxo.com. If you're the kind of person that prefers to to fix your own XO Laptop you may want to put together your own [[Repair Center Kit]]!
=== Seattle ===
* [[SeaXO]]
=== Bellingham ===
* Bellingham, WA - [[User:ixo|ixo]] via [http://it.myna.ws Myna IT Consulting] and local [http://blug.org Bellingham Linux Users Group (BLUG)]


=== Raleigh ===
== Map of repair centers ==
* TriLUG has expressed interest.
* Meets at Red Hat, Centennial Park, NC - RLUG
* Contact "sph0lt0n AT gmail DOT com" for info
* Oak Hill Academy has also expressed interest.


See [[Map of repair centers]] - please add your location to the map if you have a repair center!
=== DC ===
* Washington, DC - [[User:Ffm|FFM's LUG]]
=== Pittsburgh ===
* Pittsburgh, PA - [[User:Ttuttle|ttuttle]] is starting a users' group at [http://cmu.edu Carnegie Mellon University] that may spawn a repair center


== Current repair centers ==
=== Nashville ===
* Nashville / Murfreesboro, TN - [[User:Karmaflux|kfx]] and his incipient student group @ [http://mtsu.edu MTSU]
=== Middletown ===
* Wesleyan University, [[Middletown Childrens Project|Middletown]], CT - [[User:Katie|Kate Davis]]


Most repair centers operate via mail order (low-cost shipping) so even if there isn't one close by you can usually still get yours fixed.
=== Cincinnati ===
* Cincinnati, OH - Ian Daniher + Local Highschool + University Team; hosted at resident MegaChurch w/ free wifi, kitchen areas, meeting rooms.
=== Chicago ===
* Aurora, IL - [[IMSA Service Model Research Project|IMSA Service Model]]
* Glenview, IL / Downtown Chicago (temporary) - OLPC Chicago office, starting full-time this summer. [[User:Mchua|Mchua]] and [[User:Nlee|Nlee]] will be there.
* Palos Hills, IL - [[MVCC|Moraine Valley Community College]]


Interested in helping out? Add a single link below to your repair center's main page!
=== Cleveland ===
* Cleveland, OH - Case Students led by Steve Burns(?) if needed
=== Southern California ===
* Orange County, CA - [[User:scorche|scorche]] volunteers himself.


'''IMPORTANT NOTE: These are NOT repair centers for OLPC Tablets. For OLPC Tablet support please visit [http://www.xotablet.com www.xotablet.com]. Do NOT mail your OLPC Tablet to any of the addresses below as they will be unable to help you.'''
=== Birmingham, AL ===
* [http://www.reitzis.com Reitz Industrial Services] provides repair facilities. Advice for do-it-yourselfers available. You may also contact [[User:TTown|Stefan]]
For thoughts on the sustainability / economical background of such a Repair Center please have a look at [[User:TTown/Repair | these notes]].


=== Europe ===
===Australia===
* '''Frankston, VIC''' - [[User:Harley|Harley Calvert]] - Free repairs.


=== USA ===
*'''Spare parts exchange'''
* '''Michigan''' - [http://www.xoshare.org/ Mid-Michigan XO Lending Library] parts and repairs. This is the best repair contact for old XOs in the USA as of 2021.
** go here http://wiki.laptop.org/go/OLPC_Europe/Repairing
* '''San Francisco, CA''' - [[OLPC SF Repair]]
* '''Marysville, WA''' - [[Marysville OLPC Repair Lab - Tulalip, Washington]]
* '''Mesa, AZ''' - [[OLPC az Repair]]
* '''Bellingham, WA''' - [[OLPC Bellingham/Repair center|Bellingham repair center]] (BLIXO)
* '''Charlotte, NC''' - [S.T.E.M./Community Computer Lab at A Better World After School via OLPC volunteer William-NC] by appointment. free repairs, training, computer safety


=== Canada ===
* '''Winnipeg, MB''' - [[OLPC_CA-MB_Repair|OLPC Repair - MB, Canada]]


=== Nepal ===
* '''The Netherlands'''

** Contact [[User:Marten|Marten Vijn]]
* <s>'''Bashuki''' - [[Bashuki_Journal|School repair center]] managed by Manoj Ghimire,</s> contact [http://www.olenepal.org OLE Nepal]
** I repair XO's of strip them for spare parts. It provided for the costs in shipping back we can send it back. Elsewise the XO will be used for local projects of grassroots.
* <s>'''Bishwamitra''' - [[Bishwamitra_Journal|School repair center]] managed by Neema Lama,</s> contact [http://www.olenepal.org OLE Nepal]
** repairing fee: NONE.

** please send your broken XO's to Marten Vijn, Scholtenstraat 13, 2313GK Leiden, The Netherlands
All the repair works are currently being carried out from '''OLE Nepal''' office managed by Aman Maharjan & Subir Pradhanang
** GOAL: building up skills and documentation on the wiki for bigger rollout.

** This is an activity of [[User:Marten|Marten Vijn]]
=== The Netherlands ===
** [http://wiki.laptop.org/go/OLPC_Europe/Repairing Spare parts]

* <s> '''Leiden''' - [http://martenvijn.nl/trac/wiki/olpc-nl Spare parts repair] via [[User:Marten|Marten Vijn]]</s> '''Closed per 1 April 2011'''
* <s> '''Maastricht, foundation OpenWijs.nl, Hoenderstraat 3, 6211EL''' - [http://www.openwijs.nl] '''Since 1 April 2011''' </s> ''-> likely outdated as openwijs.nl stopped its olpc activities'' [[User:ChristophD|ChristophD]] 15:07, 17 January 2012 (UTC)

=== France ===

* '''Paris''' - [http://olpc-france.org/wiki/index.php?title=Faire_r%C3%A9parer_votre_XO OLPC France Repair Center] at [http://www.tmplab.org /tmp/lab], contact [mailto:repairs@olpc-france.org repairs@olpc-france.org]

=== Austria ===

* <s>'''Innsbruck''' - [[AlpXO]]</s> ''-> likely outdated as [[User:Dogi]] moved to Boston a while ago'' [[User:ChristophD|ChristophD]] 15:07, 17 January 2012 (UTC)

== Potential repair centers ==

Please put a single link to your repair center's page, along with a link and contact info!

=== USA ===

* '''Middletown, CT''' - [[Middletown Childrens Project]] at Wesleyan University via [[User:Katie|Kate Davis]]
* '''Aurora, IL''' - [[IMSA Service Model Research Project|IMSA Service Model]]
* '''Glenview, IL''' - [[ILXO]] office
* '''Palos Hills, IL''' - [[MVCC|Moraine Valley Community College]]
* '''Pittsburgh, PA''' - [http://cmu.edu Carnegie Mellon University] via [[User:Ttuttle|ttuttle]]
* '''Seattle, WA''' - [[SeaXO]]

=== Germany ===
* '''Berlin''' - [[User:dominikhalbherr|dominikhalbherr@yahoo.de]] via [[User:dominikhalbherr@yahoo.de]]
* '''Weinstadt''' - [[User:TTown/Repair |Weinstadt repair center]] via [[User:TTown|Stefan]]
* '''Tübingen''' (near Stuttgart) - [http://sascha.silbe.org/ Sascha Silbe]

=== United Kingdom ===

* '''London and Southern England'''

olpc-uk@lists.laptop.org - [[OLPC UK/Lending Library and Repair Centre]] [[Image:Gold_star_small.jpg]]

* '''Northern England and Wales'''
* '''Scotland and Northern Ireland'''
* '''South West England'''

===Bolivia===
*;La Paz [[Bolixo]] via [[User:Yamaplos]]

=== Perú ===

* '''Lima''' - '''[[EscueLab]]''' via [[User:kiko|Kiko]]
* '''Lima''' - '''[[Diagnosys-PERUTIME]]''' via [[User:diagnosys|Diagnosys]]

== Get Involved! Meet Others who will Support You! ==

<b>1. Please email < holt AT laptop DOT org > your phone number, to discuss your plans! Include a basic outline of your [[repair center proposal]], and which [[repair center business models | business model(s)]] and/or [[volunteer repair center models | volunteering model(s)]] you are considering towards sustainability. Be sure to include all the best times of the week when you want OLPC to call you back.

2. Grassroots organizers of Community Repair Centers are strongly encouraged to discuss their plans and share their successes on the [http://lists.laptop.org/listinfo/repairs repairs mailing list] and [http://lists.laptop.org/listinfo/grassroots grassroots mailing list].

3. Finally, consider joining OLPC's 100+ [[Support Gang|Community Support Volunteers]] who are driving many of these plans forward.</b>


[[category:Community repair]]
[[category:Hardware]]
[[category:Repair]]

Latest revision as of 20:08, 29 April 2021


Introduction

This page is a list of community groups and grassroots businesses who have started (or are in the process of starting) laptop repair centers. The groups listed are separate from OLPC and are run by volunteers, but generally have great technical knowledge and experience to repair broken computers, including XO laptops.

NOTE: These volunteer-run repair centers DO NOT fix OLPC Tablets. For OLPC Tablet support please visit www.xotablet.com

The centers listed below are run by volunteers that are independent and not affiliated or otherwise related to OLPC. OLPC CANNOT endorse their quality of work, and WILL NOT BE HELD LIABLE if anything is lost or damaged.

Repair centers may cease operation at any time without notice, so you MUST directly contact the repair center you want to work on your XO Laptop to make sure:

  • They still exist
  • That they are willing to work on your problem
  • To determine their current shipping/payment terms
  • And to verify that you have their current correct address

For common problems, read our XO Troubleshooting Guide and FAQ (Frequently Asked Questions).

Please read Repair and Repair centers to understand how volunteers are making this happen, and feel free to list your own group in the appropriate section below.

Spare Parts

Main article Spare parts

Outside of repair centers, many spare parts are also for sale separately at http://ilovemyxo.com. If you're the kind of person that prefers to to fix your own XO Laptop you may want to put together your own Repair Center Kit!

Map of repair centers

See Map of repair centers - please add your location to the map if you have a repair center!

Current repair centers

Most repair centers operate via mail order (low-cost shipping) so even if there isn't one close by you can usually still get yours fixed.

Interested in helping out? Add a single link below to your repair center's main page!

IMPORTANT NOTE: These are NOT repair centers for OLPC Tablets. For OLPC Tablet support please visit www.xotablet.com. Do NOT mail your OLPC Tablet to any of the addresses below as they will be unable to help you.

Australia

USA

Canada

Nepal

All the repair works are currently being carried out from OLE Nepal office managed by Aman Maharjan & Subir Pradhanang

The Netherlands

  • Leiden - Spare parts repair via Marten Vijn Closed per 1 April 2011
  • Maastricht, foundation OpenWijs.nl, Hoenderstraat 3, 6211EL - [1] Since 1 April 2011 -> likely outdated as openwijs.nl stopped its olpc activities ChristophD 15:07, 17 January 2012 (UTC)

France

Austria

Potential repair centers

Please put a single link to your repair center's page, along with a link and contact info!

USA

Germany

United Kingdom

  • London and Southern England

olpc-uk@lists.laptop.org - OLPC UK/Lending Library and Repair Centre Gold star small.jpg

  • Northern England and Wales
  • Scotland and Northern Ireland
  • South West England

Bolivia

Perú

Get Involved! Meet Others who will Support You!

1. Please email < holt AT laptop DOT org > your phone number, to discuss your plans! Include a basic outline of your repair center proposal, and which business model(s) and/or volunteering model(s) you are considering towards sustainability. Be sure to include all the best times of the week when you want OLPC to call you back.

2. Grassroots organizers of Community Repair Centers are strongly encouraged to discuss their plans and share their successes on the repairs mailing list and grassroots mailing list.

3. Finally, consider joining OLPC's 100+ Community Support Volunteers who are driving many of these plans forward.